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Maria was brilliant. Contacted me prior to arrival to check if I needed anything or information which made me feel confident about the stay beforehand, was very welcoming and personable and I felt genuine care about me and my stay at Domo. Couldn’t ask for anything more from a host and something which is rare in hotels in my experience.

Excellent host, fantastic food, brilliant stay

Me and my partner really enjoyed our stay! Everything was clean and tidy, breakfast was great too. The courtesy from the staff was outstanding. Will definitely be making a return.

What a wonderful little gem this place is. Amazing service, attention to detail, room and breakfast. Nothing was too much trouble for Maria, I would definitely recommend here

Amazing

Not a lovely area but the hotel is very nice and the staff were excellent

Very efficient, clean, comfortable and very welcoming. The surrounding area felt a bit run down and unsafe. However the train station was nearby and there are several bus routes available.

Paid double the price of a regular hotel, so that was of course always at the back of my mind during our stay. So, we were put on the ground floor where people on the street can look in. Made worse by the fact that they tried to upsell one of the upstairs rooms that cost even more, highlighting the fact that the extravagant price we had already paid wasn't enough to secure a decent room. There was no on-site staff so if you needed anything you had to call a number and go through a menu to get through to someone off-site who may or may not be available to deal with you at that time. We had to say the exact time we were arriving even though journey conditions and social arrangements meant we weren't sure, so we ended up waiting outside in the cold trying to get through to the staff. Then we were told that the breakfast time had to be set in advance so we had to be 100% sure on the time we want to eat even though we don't know how we're going to feel the next morning, once again leaving us with no flexibility. The food itself was nice, well presented. Small portions, but that suits us. The shower was a mist thing where only the water at the center got warmer while the outside was always cold. The fit an finish of the room was to a good standard and there was a big TV which might be of interest to some. Bed was comfortable. Overall, we got a better breakfast than a standard hotel, but much less flexibility and a worse shower at double the price. Not worth it for us.

Pleasant stopover off M5. Staff excellent and food good but restaurant overpriced. Limited on road parking.

The staff were so helpful and friendly. Made us very welcome.

Staff

Can’t fault the service, can’t remember the ladies name on desk but she was so attentive.. really friendly hotel. Cannot fault and would stay again without a doubt.

We stayed for one night as we were going to a concert at Utilia. We arrived later than planned so decided to have dinner at the hotel which was delicious. Room was lovely and exceeded expectations. Bed was very comfortable. Staff were attentive and made sure we had everything we needed. We enjoyed breakfast in our room. We will definitely book here again next time we visit Birmingham.

Amazing hotel, super friendly staff. Food available is fantastic, recommend the special curries. Room very spacious and the bed was so comfortable.

Maria was such a good host, nothing was too much trouble. She was kind and welcoming. The food was delicious and we very much enjoyed our stay. Thank you.

Parking bit limited and another guest was noisy. But the hotel was lovely and clean and very good amenities xx

From the moment we arrived Maria was a wonderful host. The interior styling was so stylish but welcoming. The layout of our room was lovely. Food and drinks service was tasty and offered an excellent amount of choice . We only wish we could have stayed longer but it was the perfect stay before we collected our new puppy the next morning.The mix of comfort and technology was incredible and made us feel relaxed and safe.

After a very busy day, just able to totally relax here. Superb meal last night, cooked to order. Highly recommended and will be staying again.

Nicely styled rooms, great bed, good shower, nice big TV. Very helpful and friendly staff. Tasty breakfast with proper coffee.

Such a beautiful boutique hotel. I stayed in passing on a business trip, and I felt relaxed and at home here. The decor is beautiful and the customer service is second to none - Maria is a star. Breakfast was amazing. A really enjoyable experience, I will be back!