Feversham Arms Hotel & Verbena Spa

Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .

Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.

Very lovely Hotel. Staff were attentive and seemed to really care. My room was lovely. My only gripe is that I was cold in the Dining room and my room wasn’t very warm. It was a very cold weekend so hope that this is a little bit unusual. On the whole s lovely few days in a very lovely town. 👍

Nothing but positive things to say about our stay. I already want to go back

Second stay, fabulous

Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.

Incredible stay - staff couldn't have been more helpful. Dog friendly room and facilities were beyond expectations.

Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!

The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.

Lovely stay, friendly staff & very clean room with tea, coffee, water & biscuits. Used the pool & (very!) hot tub, nice robe & flip flops ready for use in the room.

The breakfasts and breakfast dining room staff were very good. However the dining room was cold and music seemed to be playing incessantly - hardly a peaceful setting for the first meal of the day. The bedroom was also cold and I think the lack of quality control of the hotel environment is a real issue. Although staff were helpful and charming for me the hotel lacked a cosy atmosphere and no one seem d to be in charge

Amazing hotel, third stay here was as good as the first two!

What a lovely property and to be able to take your dog to such a nice hotel was fantastic will definitely be back

Great little gem of a spa hotel - excellent value

Favourite hotel and never disappoints. Thr staff are wonderful and David who serves breakfast never fails to start the day with a smile.

Enjoyed our stay.

This was the first hotel I've stayed in for many years and not had at least a king sized bed. Perhaps my own fault for not reading the description. We found the majority of staff rude and a little patronising. My husband's speach isn't fantastic following a stroke, it appeared staff spoke with derogatory tones. The courtyard facilities, swimming pool and jacuzzi were ok if you liked to be surrounded by rats and the towel box was empty. Dinner was very average and in my opinion overprice. Breakfast was limited. Replace muffins with brown toast on the egg royale. Wouldn't recommend or return. The room was stuffy and I got bitten multiple times during the night.

Perfect and relaxing Staff perfect Hotel perfect Room perfect Pool area relaxing and perfect Breakfast perfect Lovely place to stay and relax, perfect

A lovely place to relax and watch the world go by

The hotel is in a perfect location , the staff very friendly and efficient. The room was clean and serviced well each day. Somethings are a little tired , perhaps the bathrooms need an upgrade . It was nice to use the outside pool on a hot day. Breakfast was good. We did not eat in the hotel other than breakfast and we did not used the full spa facilities so can't comment on them. We would happily stay again .