กริฟฟิน นิวควอย

Arrived at the hotel, Manager checked us into Room 9, my wife and I went to the room. Opened the door to what can only be described as the worst smell of body odour masked with fabreeze. There was no way we could of stayed there with that smell. We immediately went back to the car and found a Holiday Inn a short distamce away. If there is anytging that can be done to get a refund it woukd be greatly appreciated.

Room was very clean

Convenient, clean and great staff

Very clean lovely staff great food perfect

The room was very clean the matress was hard so we mentioned it at breakfast and a topper was put on the bed then it was very comfortable. The food was excellent especially the carvery. The staff did everything they could to make our stay perfect so thank you

the room was spotless and the staff friendly, plus the service and food excellent.

Room spotless and warm.plenty of coffee and breakfast was fantastic. Staff friendly and efficie. Cant praise the griffin enough. Thank you for a great stay

Friendly staff, clean room, excellent location central in town.

Great hotel in a prime position for pubs, shops and eateries. Friendly staff whom made the dogs really welcome. Good full English breakfast which sets you up for the rest of the day. Highly recommended.

Did not do breakfast, parking great

Great staff

Everything was perfect food excellent staff again excellent the property everything was excellent. Would stay here every time. Excellent.

Room was bright and clean. Pressure in the shower could have been stronger

Clean & warm room, great staff. Good parking, breakfast good with pleanty of choice.

Room was clean,comfortable beds, good shower, good location close to beautiful beaches, shops ,restaurants.Just on summer time recommend choose garden view, or sea view, ouer was city view,if you like to sleep with open windows ,lit bit noisy

Parking was fine

The food was excellent, everything else was really good.

We had a twin - room 15. Awful smell in room. Like old cheese and wet dog? We had to go out and buy some air freshener. Luckily the windows open wide so we could get some ventilation. No wifi. Apparently out for a week. Not told before arrival. Beds were uncomfortable and could feel the springs through the mattress. Shower was not powerful - like a weak hosepipe pressure. Toilet took a long time to refill so we couldn’t flush it if one of us wanted to use the toilet within an hour of each other. Room was spacious. Parking was great; good location central in town, but there are much better places to stay in Newquay and we wouldn’t return unfortunately.

To start with the photo did not reflect the actual situation of the hotel which was on the busy Newquay main road. The room was tiny a very small space to safely move around also had inadequate lightinh, it was either full on or pitch black at night. The bathroom I believe woukd not have passed health and safety standards due to the shower being dangerously small to get in and out of, we are normal size not obese but struggled using it. Also toilet seat hanging off almost. The restaurant food was very average not good or bad just what you would expect from a below average hotel. The majority of the sraff were friendly except the evening bar person who was bordrrline rude. No wifi for all of the trip even though it was advertised as useable and free. All in all tge worst hotel we have ever used in our many trips to Cornwall.

Breakfast had a lot of variety to choose from the staff are very friendly and helpful. Would recommend going again. Car Park was okay didn’t realise Phil Tufnell was talking