Hilton London Heathrow Airport Terminal 5

The room was clean but the hotel was extremely busy and there was noise all night. There was a wedding taking place and parking was very difficult to sort.

Very dissatisfied when I pay for An Executive Room with a Queen bed I do not expect A disabled Accessible room without a conventional bathroom room and a Double bed Not a Queen sized bed . Parking £18 which is also disappointing for 8 hours . Complained to staff but according to them all rooms on 4 floor are same and no rooms to Change to . I travel from Heathrow frequently must remember to never stay there again . The room description on Hotels.com is not True or accurate. Very disappointed.

Perfect. Clean. Helpful. Good facilities.

Great hotel to stay in before catching a flight from Heathrow. It was very clean and quiet.

Super clean and maintained spacious room It was a pleasure staying at this Hilton, thanks for the great experience

The room was comfortable and clean. The breakfast was fantastic. The hotel is very close to the airport, but you cannot hear any noise because the windows are so good. The Hoppa bus takes you to the airport. If you are more adventurous, the local bus stop is a short walk from the hotel.

Used this hotel for a night prior to flying back to US after a long vacation. Well situated and easy to get to Terminal 5 by shuttle. The restaurant is good. Starbucks coffee (European style), room was clean and spacious.

The room was clean. However, I had to change my room because of the bathroom. The 2 front desk staff that attended to me checking in and out were very incompetent. Their breakfast was ok.

Quick check in, lovely meal at the restaurant, quiet room and easy check out

THe food was awful. My steak was half gristle. The wait for food was over 40 minutes and i had 2 children with me who were hungry. The cafe downstairs closed early.The lifts were very slow and as a wheelchair user, this made a massive negative impact. The hotel is advertised as 'heathrow terminal 5' i had to pay £45 for a taxi to heathrow so think this is false advertising. The hopper bus does not run early enough for the first flights so I had no choice. I wish i had paid more and stayed in the connecting hotel because when you add all this up, it would have saved me money.

This hotel was clean, friendly staff, great bartenders. It was a bit confusing as we thought it would be accessible to terminal 5, but we had to take a paid for shuttle to the hotel. We were staying there because our flights had been cancelled and rerouted and we checked in at 4pm and out at 6am. Our checked bags had stayed at the airport so we had no clothes, toiletries, nothing. The hotel provided one toothbrush but never brought the second. There was nowhere to buy basics like deodorant, a t-shirt, etc. it would be great to have some options as I’m sure a lot of travelers end up there then flights go wrong.

Great hotel with super exec lounge and spa ! Would use again

Clean and comfortable!

Nice

Spacious rooms. Lovely hotel. Bar food good. Staff went out of their way to be helpful and friendly.

The hotel is upscale, modern, beautiful and clean. Wonderful staff. The restaurant, Starbucks and bar have great food with very sensible prices and selections. There aren’t stores or many other places nearby within easy walking distance. Shuttles from the airport run daily with a small fee. The room has a refrigerator, safe and a kettle. The beds are very comfortable. The bathroom has a beautiful large soaking tub with shower combination. The only concern we had is the tub is raised a bit from the floor, so getting in/out is difficult with bad knees. We would definitely stay there again.

Average for a four star hotel.

Djiej

Clean comfortable hotel convenient for early morning flight out of london

What a great location! We flew out later in the day and the awesome desk receptionist recommended Windsor Castle just 18 min away. We had a great time and made our plane in plenty of time.