Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel

Disappointed to unexpectedly have to pay £12 parking for one day. No bottled water in room. Good food

I wanted a night away for my birthday, so specifically looked for a hotel with a pool and hot tub, as i like to check in on time go for a swim and jacuzzi and then go in the restaurant for dinner. The pool and the jacuzzi were out of action and the restaurant was fully booked, total waste of time and money going there.

Quality service as expected but food extremely expensive!

All good except the room was cold on a winter night

Try to cancel my booking as i paid cancellation charge iam 80 years old found it to difficult so i lost my money in future r pay at there hotel or not bother sorry happy New Year john

Really good family hotel including gym facilities and pool. The staff was really friendly and they had good deals on food when travelling with kids.

Not the best hotel overrated for the price too - must remember not yo book any time soon until refurbished at least

The Englishing breakfast was excellent.

Easy for us to get and convenient to stay overnight while visiting relatives. A pity that the taxi we booked was nearly half an hour late, in spite of the best efforts the receptionist in chasing the company

Friendly staff clean comfy warm room

Respectable Staff

OK

Was a lovely family friendly place to stay, great service, food lovely rooms

Highly recommend

Staff very helpful

4 night stay for business, chosen due to its proximity with client offices. Overall a little tired in general appearance, however staff were mostly friendly and helpful, room was clean if a little lacking in personality, parking was readily available and food was perfectly acceptable. Overall I would say it did nothing badly, did most things average to well, but did nothing to a level that made it stand out or would encourage you to choose it over an alternative if back in the area.

All good for business travels

Was charged £10 for parking and was told if I booked direct at a cheaper price I wouldn’t have had to pay parking charges, was told booking through 3rd parties parking charge applies so not useing hotels.com again as got ripped off

Nice stay overall, bit surprised by the parking charges as were not charged previous stays. I have a good suggestion, other hotels have signs outside the lifts and in the hallways saying that after 9pm the hallways become a quiet zone. It's a very good idea as I had to put up with noisy drunk people I the room next to me waking me up at 2am.

Prijs van €125 voor zo’n oude kamer kan echt niet meer! Sanitair is al 20 jaar te oud