Holiday Inn Express BIRMINGHAM - REDDITCH by IHG

The breakfast was surprisingly decent (I was worried after reading a previous review). Veggie sausages were available upon request and there was the option to have breakfast in a to go bag if you don’t have time to stay. The rooms were clean and comfortable and there was ample parking. There was a train station nearby for people travelling on public transport and an added bonus of an ice machine in reception.

Room was clean and welcoming. Thanks to Marta who cleaned our rooms and bathrooms. We enjoyed our sleep. Staff was reminded at breakfast to clean the tables other guests have use so we could have space to sit for our breakfast. The displayed dishes were practically empty when we arrived and we had to be scooping the bottom to get scrambled eggs, also bacon. We got the last Sausages left. This experience wasn't pleasant especially when the time was left about 20 minutes

It's only because this happened two mornings running is the reason I'm even mentioning this, it was the he breakfast buffet, it was the bowl of red berries in juice next to the bowl of yogurt which was just a bowl of juice, thats nit because other residents had chosen this for breakfast, we were one of the early residents who'd gone down for breakfast. It was eventually changed for a new bowl of berries, id already sat down with my yogurt and mostly juice with bits of berries, after I'd already struggled to find a few berries. One morning ok but 2 mornings on the run i can't understand, why put it out like that, obviously the staff from the morning before had cling filmed the bowl & not bothered to get it ready in a fresh bowl for the next morning, also the greek yogurt should have been put into a fresh bowl, it had dried yogurt around the sides from previous use.it would be nice to see staff in uniform rather than wearing their own clothes with a name badge, they do not stand out when you're looking for staff. Overall though I'd recommend this hotel, the staff are very helpful & pleasant.