Holiday Inn Express Middlesbrough - Centre Square by IHG

Polite staff, v clean and modern rooms that were well equipped for the price. My room was so far from reception - needed to take two separate lifts to get there! Backed onto the sloping entrance to a car park and was very noisy early in the morning with an awful view! So for this reason wouldn’t stay there again.

This is the second time we have stayed in the Holiday Inn. The room was lovely and clean and the staff were always available whenever you needed anything. I'm sure we'll be back soon.

Stayed here on numerous occasions. Very handy for shopping with great location. Lots of good pubs and Restaurants close by. Easy parking with an entry into hotel from shopping centre car park.

It was a lovely room, good breakfast and friendly staff. The bed wasn’t comfy though as it was bumpy rather than firm and soft

All good ... and reasonably priced too

After calling the hotel to confirm I could park my van in the car park I was told it would be possible. I told the receptionist it was a large van (transit) prior, and made it clear it was not a transit custom. Again told that the van would fit. If I had known prior It would not fit Iwould not have booked this hotel. When arriving trying to actually find the car park first was a nightmare as it is not clearly sign posted. Then to get to the car park and find my van would not fit under the barrier was extremely frustrating. After speaking to the receptionist inside he then stated I could park it in the euro car park across the road which was open air and had cctv. Parked the van in the euro carpark, paying for the van option again was a nightmare. Will not be returning.

Good for what we wanted and staff fantastico

Staff are the best I have ever encountered. They did everything in their power to accommodate my needs.

Stay was fine but still waiting for email receipt from Thursday morning.

Customer service was second to none.. reception went above and beyond .. thank you

excellent! Thank you!

The hotel was close and central to what I wanted to do.

Only stopped 1 night but room was clean & comfortable there's parking available for a reasonable fee & the breakfast was decent. Staff were helpful & friendly 5*

Excellent, will definitely use again

Parking is an issue

First floor room facing the front of the hotel. Window directly above the smoking area. All night long there were guests smoking and making noise. Despite double glazing, not much sleep.

Room was comfortable but there were a few stains on the curtains and the bathroom door. We enjoyed a really good breakfast and would definitely stay here again.

Great stay. Hotel always a pleasure to stay. Great if park area. Note - addition charge made by hotel if they make up the sofa bed.

Excellent service from Reception Desk staff. Efficient, courteous and helpful.