ฮอลิเดย์ อินน์ สวินดอน, โรงแรมในเครือไอเอชจี

The staff were brilliant and supportve. I was taken ill and they showed great support, professional approve and kindness. Especially Nikki. Didn't get her last name. Room was clean and the food very good 👍

Really friendly friendly staff throughout the hotel, nice selection of food for breakfast, unfortunately the food temperature was not piping hot, could do with better warmers for breakfast food selection. Dinner was very nice, would recommended Haddock and chips. The room we stayed in (131) had a smell of drains which was very unpleasant on arrival to the room.

We had our breakfast in bed, it was a great choice.

Friendly helpful staff

Staff were courteous and friendly Nice and quiet Comfortable clean bed

The hotel needs a good revamp.The room was a dump. The bathroom was horrible. The shower had no power it dribbled out. The hallways were dated the carpets were dirty. Reception was a joke there was never anyone there. Stood for ages before anyone appeared. Wouldn't stay there again.

I requested a downstairs room due to having a poorly ankle and they put me in a room that was the furthest from the reception as possible. The bed was so hard that I barely got any sleep. Given they are one of the most expensive hotels in the area I would definitely not recommend this hotel

The staff were pleasant and helpful, was nice and clean with good food and facilities.

Extremely helpful staff at breakfast

Needs redecorating and updating - it looks

Great relaxing break. Nice size clean room . Plenty to do

I didn't have breakfast. Evening meal was good and staff friendly

professional staff and clean swimming pool. Just needs to improve the options for pre paid dinner. Its very limited choices which can be improved.

My only criticism was that round table. Just in the way. The staff were very helpful and friendly.

Clean room and had a swim at the pool. Very nice hotel.

The room was very clean only down side we were used to a king size bed so a bit cramped for stretching out, also matress dipped in middle so kept rolling into one another which is the only reason we didnt give excellent The staff were absolutely brilliant nothing was too much trouble and so friendly it was like staying with family which is why we will be back and would highly recommend

Staff and amenities

Excellent staff, very polite and helpful. Very nice breakfast with plenty of choice. Daughter was pleased there was a swimming pool. Will never be going to Premier Inn again.

Staff was very helpful.

The was a problem with the bathroom lock, as I was locked in and needed someone to get me out fromI reception. I was offered another room but felt it not necessary to change rooms the rest of the room was fine and I was only staying one night. Staff was helpful and understanding.