ฮอลิเดย์ อินน์ สวินดอน, โรงแรมในเครือไอเอชจี

I requested a downstairs room due to having a poorly ankle and they put me in a room that was the furthest from the reception as possible. The bed was so hard that I barely got any sleep. Given they are one of the most expensive hotels in the area I would definitely not recommend this hotel

The staff were pleasant and helpful, was nice and clean with good food and facilities.

Extremely helpful staff at breakfast

Needs redecorating and updating - it looks

Great relaxing break. Nice size clean room . Plenty to do

I didn't have breakfast. Evening meal was good and staff friendly

professional staff and clean swimming pool. Just needs to improve the options for pre paid dinner. Its very limited choices which can be improved.

My only criticism was that round table. Just in the way. The staff were very helpful and friendly.

Clean room and had a swim at the pool. Very nice hotel.

The room was very clean only down side we were used to a king size bed so a bit cramped for stretching out, also matress dipped in middle so kept rolling into one another which is the only reason we didnt give excellent The staff were absolutely brilliant nothing was too much trouble and so friendly it was like staying with family which is why we will be back and would highly recommend

Staff and amenities

Excellent staff, very polite and helpful. Very nice breakfast with plenty of choice. Daughter was pleased there was a swimming pool. Will never be going to Premier Inn again.

Staff was very helpful.

The was a problem with the bathroom lock, as I was locked in and needed someone to get me out fromI reception. I was offered another room but felt it not necessary to change rooms the rest of the room was fine and I was only staying one night. Staff was helpful and understanding.

Hôtel ok

Clean, comfortable and helpful staff. convenient location. Small gym and pool was added bonus.

Parking was very satisfactory and convenient. Room was very clean. All staff very polite and trained to high standard. One observation I must mention. Need a toilet brush in the bathroom.

Nothing special, staff it appears just needed to do their shift. They could easily be working in a factory environment, its a different set of skills when dealing directly with yhe public i feel.

Needs updating

Clean room and plenty of parking