Lumley Castle Hotel

The buildings are unique, and so is the hospitality. Nothing is too much trouble. The staff are well trained, professional yet friendly. The food choice and quality is outstanding. We would not hesitate to stay again. Thank you Lumley Castle Hotel!!

Staff really nice and efficient. Room was nice but bathroom was dated with a very noisy Victorian full toilet, and the room had beams and was small with very little headroom. Couldn’t get head under shower as it had to be positioned lower due to low ceiling.

We loved our room, and the castle state rooms and grounds were beautiful.

Beautiful property and great food and service in the library bar. Our room was in the annex buildings. Felt a little dated but perfectly fine for a couple of nights stay. Would come again.

Room was too warm even with radiators turn off, no AC, poor ventilation. No smart TV for Netflix etc. Breakfast portions too small

Great place been 3 times this year !! Will go again !!

Parking was a problem in the courtyard Allocated breakfast times not convenient but were changed when requested

The castle is a great place to stay but there appears to be a reduction in the theme of the hotel. Staff used to wear period costume which gave a great atmosphere to the bar area in particular. The room I had if I took the pictures from the walls I could have been anywhere. There was no theme of a castle other than the pictures. The restaurant menu was boring in comparison to the bar menu. The fish and chips in the bar was a great meal. Attention to detail in the restaurant is required. I was presented with a knife that had not been cleaned properly. When I asked the waitperson to change it there was no apology. Three times I had to ask for a pepper grinder as three times they were empty. The breakfast was very good, but communication regarding times was poor to start with. Eventually I got the times I wanted. Staff on the last day of my stay were excellent as I needed to leave early. A lovely stay, but a few small issues need to addressed.

Amazing hotel, great breakfast and super friendly staff. Rooms were really comfortable

Friendly staff, good experience all round! Went on the arranged tour of the castle, phil was excellent, made the whole experience worth while.

Superb hotel, friendly staff, super clean and wonderful food. We booked a courtyard room, got upgraded to a castle room my husband and I were really made up. Our friends had a courtyard room and loved it both rooms had comfortable beds.

Fab place

Lumley Castle is an amazing destination. Staff were friendly and helpful. Had an evening meal at the restaurant which was very enjoyable. Our room was spacious and comfortable. We felt like royalty. Put this place on your travel plans.

I can not recommend this place highly enough. Sheer luxury. The bed was so comfortable, we literally just sank into it. The bath was also amazing, much bigger than it appears in the photos. The staff were friendly and helpful. We were allowed to explore the castle as and when we liked. It is definitely worth paying the extra for breakfast, there was a continental breakfast buffet, with pastries, meats, cheese and fruits. After that you also get to order a cooked breakfast. Plenty of gluten free options, just ask and the staff will be more than happy to help. There was plenty of onsight parking, which is completely free. There was a bar open in the evening and an onsight restaurant, but we didnt use these so can not review them. They looked cosy as we walked past.

Difficult access to our castle room. Room dark due to curtains being on hooks because curtain pole was missing. Crack in bathroom basin which caused floor to be wet due to leak from basin. Some staff a little abrupt but mostly helpful.

Spacious, welcoming, very interesting, unique castle atmosphere, spacious rooms

The castle accomodation staff and the castle itself was absolutely amazing the staff kia bonnie and shaun were amazing as were all the other staff .really enjoyed the whole holiday and will be returning in the very near future

Two night stay prior to and recovering from the Great North Run

Very pleasant stay, excellent food

We stayed in a courtyard view room and the room is in need of a good clean and upgrade. We reported that the light outside the bathroom was flashing and reported it to reception, asking them to fix it while we had dinner. On returning, we noticed that it hadn't been fixed so tried to use room phone to call them but it wasn't working. had to put lights out and just use the lamps which wasn't ideal. Evening meal was good and breakfast was lovely.