แนล กวิน ขาวส์ อพาร์ทเมนท์

Solo female stayed for 7 nights in June 2024. Gorgeous little apartment on level 3. Lovely lounge area with 2 beds, tv. Clean kitchen with fridge, microwave, kettle, toaster. Spacious bathroom, shower over bath, and importantly washing machine. There was nothing to complain about. Concierge and booking office very helpful. Enjoyed a lovely time. Sainsbury's 2 min walk, everything closeby. Great property and area

I stayed in the new studio suites on the terrace and it was very nice, with quick entry/exit

The room that we had booked was a pod room. On Hotels.com website there were no pictures of the Twin room that we booked. And the pictures for the other pod rooms were very hard to get a feeling for how big they were. When we got there the room was in the basement. The room was spacious, and so was the bathroom. However, we did not feel like it matched what we had paid for. The website does not give an accurate picture of what the room is like. The mini fridge was really mini, there was a water kettle, but that was it. There were no cutlery, not plates or anything. Basically it's a hotel room, not an apartment, without any of the service you get in a hotel. The only windows we had were to the circular driveway, so every time a car came it some right into our eyes, the blinds didn't help at all. The beds didn't have any mattresses so they were extremely uncomfortable and impossible to sleep in. We got there on a Friday after the customers office was closed. The reception, is for the hotel, and not the apartments, so they gave you the key but didn't help you with anything else. We asked for toilet paper but they referred us to the customers office that wouldn't be opened until Monday. All that aside. The room was spacious and clean. Once the customers office opened we got upgraded. They were very helpful. The problem is that there was no one there to talk to during the whole weekend. And that the website's description of the room didn't match what we got.