Oatlands Park Hotel

The Oatlands is a beautiful property, rooms are clean and spacious, the staff are amazing, very courteous, accommodating and professional.

Lovely room, bed and pillows comfortable, tea and coffee and water in room is always appreciated. Didn’t like the shower over the bath, I find it difficult to climb over the side of a bath and no full length mirror in the room! However a rather funky smell in the hotel just beyond the bar area which has been around for a few months which is rather unpleasant.

Beautiful building and decor, particularly liked the paint colours. Reception staff delightful. Parking easy. Very clean. Breakfast rather chaotic but nice range of food on offer and plentiful. Very happy with everything overall but not cheap!

Nice room and very quiet

We arrived at the property on the 18th September PM. No one was their to open the door or great us. We was staying the night for my partners 50th Birthday so we had a few bags and a cake with us. For a 4 star hotel I expected a greeting. Checkin was fine but no one offered to help with bags. The room was in a bad state. The carpet wasn't laid probably, scuff marks on the walls, the hotel door didnt fit properly and light from corridor leaked in pretty bad. It was noisey from other guests 1am banging doors and loud talking. We was booked in for dinner but their was no atmosphere, the menu choice was pretty poor and we walked to the high street in the end for dinner. We went down to breakfast, tables weren't cleared, very messy. We wasn't lead to a table and told to sit anywhere. I expected to be served fresh coffee but it was from a machine. The food was cold, the cereal bar was a right mess. We took our breakfast to the table with our coffee/juice. Both got up to get fruit, went back to our table and it was all gone. It was cleared before we started so had to start again. I wouldn't say this is a 4 star hotel, more like a 3 star and very over priced.

Three nothings prevent me from giving this property higher scores. First, I found the hotel by doing a search for hotels by Heathrow Airport. As the crow flies, yes, but it’s about a 30-minute drive. A London taxi wanted to charge by £100. Uber cost me about £55. On top of that, the hotel doesn’t offer shuttle bus service. This IS NOT the hotel for someone who wants a hotel near the airport. Second, there were some unusual smells. Can’t explain them. They didn’t extend into my room. Third, the room service menu was very lack luster. On the positive side, it’s a beautiful looking hotel, although could use some sprucing up. The front desk staff was very nice.

Very nice hotel, accommodating staff and EV chargers.

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Had a lively stay in their executive room. I have no complaints whatsoever. Would definitely stay again.

Things will go wrong and it is a case of how it's dealt with. We had a room that overlooked the service area on the roof, it was not pleasant, we went to reception and told them we were not happy with the room. We were told there were no rooms of the same, so we were upgraded to one of the best rooms in the hotel.

Staff very good and welcoming. Breakfast good selection. Room had empty teabag wrapper on drinks tray, stained chair at desk and no toilet paper in the bathroom.

Nice traditional style hotel near Hampton and reasonably distanced from London.

Enjoyed our stay at Oatlands and was allocated a quiet room as was requested. Didn't feel however that the room was as good as the last time we stayed- the little touches like the shower cap etc etc in the bathroom were missing this time - though there was shampoo soap and bodywash. As the room was on the top floor it was quite warm at night . The fan on the AC could not seemed to be turned down and so was too noisy to sleep with the AC on.

Good hotel for London access

We had a comfortable stay for one night. The bed was very squishy and very comfortable. The en-suite was small which is not a problem but a shelf or sink with worktop would have been good as there was nowhere to put toiletries etc. A bit of a strange smell in the downstairs corridor but nothing that affected our stay. All good, nothing to complain about except the fire alarm which went off about 1.30am causing a bit of shock and panic. Lovely breakfast though which was just perfect.

The only down part of our stay was breakfast Hot food slow to be replenished so quite a wait with people standing around .. only some parts at a time was replenished and whilst waiting for the rest of the dishes original parts got cold …

Lovely hotel in a charming garden setting. Front desk and wait service staff are very pleasant and helpful. Some difficulty with our bathroom as there are no grab bars at all. Also, bathtub is very deep and not easy to get in and out of safely.

Location quiet and pleasant atmosphere

There aren’t many good options in Weybridge for accommodation. We stayed at Oatlands for 8 nights - spread out over 2 visits during our uk stay. Pro’s - # kids loved the buffet breakfast # Staff at the restaurant were excellent. Con’s - # reception staff were unfriendly and unhelpful. On both check ins gave poor instructions on our rooms location and how many stairs to get to the rooms. We were travelling with 4 large suitcases plus 4 carry on bags and no lift at the hotel. # The grounds of the hotel were very run down. No grass due to the hot summer, piles of dirt dumped near our room on the 2nd stay. # terrible smells of bad drain and mould in main parts of the hotel. I noticed one diffuser to try to mask it but the smell hits you and is awful.

Lovely hotel, beautiful environment, but very very small bathroom with not even enough space for a soap dish by the sink or the shower.