South Sands Hotel

The staff , the room everything

We had a great stay - the hotel staff were amazing and allowed us to host the most poignant wake. Beautiful location right on the beach.

The room was nice ,tv could do with updating and for some reason the subtitles were on and as it was not original remote I couldn't turn them off .other than that it was a very pleasant stay .

The bed desperately needs a new mattress, we were woken repeatedly by springs digging in. NO SHOWER! It’s 2025, there’s no shower or hairdryer. These should be mandatory. The walls are paper thin so sadly we could hear all the other guests well into the night.

The hotel is fine for a one night stay but wouldn't like to be there any longer. The staff were great but feel the accommodation is a little dated. Also continental breakfast is included but the full English is at an additional cost of some £12... which is not in the paperwork. We had or daughters 40th party there and the room was lovely again staff great and cost not too bad. However the food supplied was OK but nothing special.

The bed was uncomfortable, shower cublical had mould around the base, there was mould above the bathroom window. Would not recommend it was stated as a bungalow on hotels.com but it wasnt it was a room in a annex

room had dual aspect windows overlooking beach road and car park. it was clean though in need of minor repairs. Personally i found the bacon overcooked and was annoyed that although having paid for bed and breakfast this only included "continental " which was not clear on the website and it was not a true continental breakfast, so we ended up paying extra for a cooked breakfast. The staff however were lovely but the hotel is in need of repair and redecoration

Great location next to the beach, nice on-site restaurant, friendly staff. Would be quiet, except for unexpected late night traffic noise - hopefully not a regular occurrence.

Very lovely staff, very clean and comfortable and very accommodating. Will definitely be going back

Great breakfast.

What a find, beautiful location, peaceful, on Sand Bay Beach front a few miles from Weston Super Mare but a world away. Nice hotel, clean, lovely presented double room with en suite, rainfall double shower, tv, small fridge, kettle, free standing fan, supply of tea, coffee, hot choclate. Hotel staff were friendly and approachable. Breakfast included in price, yoghurts, fruit, toast, full english and a good variety of other cooked options. On site restaurant, Rock Salt, varied menu for all tastes. We had 8oz Steak, rare, cooked perfectly and beef lasagne, amazing. Good onsite paking. Definately will book again.

We were in a separate building in the gardens, very quiet and comfortable.

Staff were friendly. Clean rooms. Definitely stop again.

Really nice location and

The room has cobwebs and it is nothing like the pictures on the website. We were in room 22. This room has a boiler next to our bed. It woke my little one up constantly at night and scared her. To be honest, I don’t think it’s suitable to be a hotel room because of the noisy level. One thing I really like about the hotel is that the staff are all extremely friendly. So it is still highly recommended but avoiding room 22.

Ok for one night, but room was very small and cramped. Bathroom ok but toilet seat cheap and loose !

Bad smell in the room, which was room 22 in the annex. There was a broken chair in the room, we brought it to the reception. They first doubted it was broken, and then we could take a chair from the restaurant. They did not offer to bring it to the room. My guess is that the broken chair now is back in the room. If we wanted to use the electric kettle, we had to put it on the floor, otherwise the cord couldn't reach the plug. In all the picture we saw on hotels.com there was some view. We didn't have any vie!w

Calm accommodation, friendly and very helpful staff

The location is amazing but service could have been better. Some very kind and attentive staff in the restaurant but not for the stay so much. It would have been great to have sheets instead of duvets in this heatwave as the room fan isn’t very powerful. Doors were slamming til late in the night and then early morning so it wasn’t very restful. I appreciated the staff letting me keep my luggage til later on check out day and the friendly lady with light pink hair at the breakfast service. I might stay again, it just seemed a bit expensive for what it is as the room is rather basic.

Given the right room could be enjoyable. Staff friendly and helpful. The room we had was at the top of the hotel and lacked space to store cases.