The Cliffden Hotel

Walking distance to beach through gardens. Off road parking. Room clean and roomy but over the bath shower not suitable for old people. Would not recommend the restaurant for dinner but a good choice of breakfast items.

Very impressed. Although the room was a bit dated it was spotlessly clean. The garden and views are very impressive and the staff were helpful. Lovely buffet breakfast and the swimming pool area was very modern. We used it twice and had it to ourselves! I'd put it above 3 stars.

A very pleasant stay at the Cliffden, lovely grounds and a clean and traditional hotel.

We booked a club accessible room on the ground floor. We were given a first floor club room with no accessible features. The toilet was normal height without any foldable lift arm and the small shower cubicle was one step up so I couldn't use it at all. The arm caps on the armchair were filthy as was the sink plughole, the smell of which made me retch. The dressing table and stool had no mirror, there was one in the shower room bolted to the wall. The twin beds pushed together to create a 'King' size bed were a bit saggy and the pillows were rock hard. Breakfast was largely self service and the notice in the lift advised that us to get there early if we wanted hot food. I had fruit salad and the orange slice weren't peeled. I opted for yoghurt in the end which felt safer. My husband had a cooked meal but was unimpressed. The only hotel I have EVER stayed in where, we got up early to avail ourselves of hot food and then came back to bed because we were tired. Definitely not worth the £394.20 we were charged,which lacking a receipt we cannot offer a breakdown of. I cannot recommend this tired lackluster old hotel. The gardens were nice; didn't try the pool. Apparently facing the gardens and glimpsing the sea made our room a Club room!

What a lovely hotel this could be! Great location and grounds, but understaffed and a bit tired. That being said, staff were friendly & helpful and the room was spacious. We stayed with our dog and the facilities provided for furry-friends are great. The pool is warm and clean. Would come back.

Absolutely fantastic, couldn't have wanted more.

I like the gardens an the pool was refreshing

Beautiful as always with the new pool makes it even better

Lovely hotel in lovely location nice gardens, only criticism was we had dinner in the hotel and were disappointed with it especially the prawn cocktail tiny prawns with very little sauce.We would however definitely stay here again.

The hotel suppled body crème and hand soap but no shower gel. Staff was friendly and helpful the hotel is nice, a bit tired but for the buildings age it’s understandable. Situated in a good spot too

Room and bathroom is quite dated and could do with some sprucing up. The view from the room was a walk with foot traffic above that could see in through the windows. The bed was uncomfortable with very flat pillows. In the middle of the night. I woke up to itchy bug bites on my face and arms and found bed bugs on the pillows and mattress. Informed reception staff upon checking out the next morning and was told “thanks for letting us know”. Breakfast was as expected, croissants were very light and fluffy. The hotel is easily accessible and just a short walk through the gardens to the sea front and town.

We have just had a 5 night stay at this hotel and I can honestly say that this was the worst hotel I have ever stayed in and I have stayed in many around the world. The only good thing going for it are the grounds which are stunning. We booked dinner bed and breakfast. The "hot" buffet breakfast was cold every morning. scrambled eggs, tomatoes, mushrooms, bacon, sausage, hash browns - good selection but cold. Had the option poached or fried eggs but when poached eggs arrived they weren't cooked. There were the usual pastries and overipe fruit. It was truly awful. The waitresses were even advising people not to order the eggs!!! The evening meals were terrible as well. OK you could pick from the menu but it was pot luck whether the chef could cook it! On two evenings I had to send my soup back as it was cold. One time the hot crusty roll turned out to be a piece of bread with margarine and the next time the hot roll was still frozen inside. One evening apparently they had an agency chef who didn't know how to cook - the manager warned the people who had booked for evening meal that this was the case but those who had dinner included in their stay were not so faced with not having anything to eat that evening we sent out for a Chinese takeaway. Barman disappeared for long periods - so long that guests were pulling their own pints! Beware of dog friendly - the dining room is very small and the dogs are sat with their noses on the table eyeing up the food!

Grubby marks around light switch’s ,bathroom floor looked grubby . For a Hotel of this calibre should at least have tissues and a mini fridge in room to keep drinks cool

Lovely holiday, much improved evening meals, very friendly staff and wonderful breakfasts.

this is a wonderful hotel, a hidden gem just outside the town, but a pleasant walk via its gardens. it has a super pool, often we were the only ones using it. the food was really good, staff friendly and helpful. a lovely place to stay.

Great location, with beautiful grounds, clean & tidy. The pool was excellent. A fridge in the room would be a great addition.

Comfy beds and clean room. Food was very good and staff was friendly and helpful

Lovely hotel in a lovely location. Short on staff so had to keep asking for things, like could are room be serviced, could we have some water in our room etc

Enjoyed the beautiful grounds and pool. Friendly staff. Dog friendly too

The property location is excellent in 7 acres of grounds leading down to the seafront. The food is good but we stayed 2 weeks and there wasn't that many choices for that length of stay. The matress on my bed had seen better days and metal was not padded in places, my back was aching into the second week ,I found an extra blanket and folded that to cover the metal on the mattress and also slept on top of the quilt. I hope they renew the mattresses soon because although some other areas could do with a bit of a spruce up its the only thing that really let it down. There was a stool that hadn't been used for some while that was covered in dust. The staff really make the place a good place to stay once the mattresses are sorted though. It was our second visit so obviously ok the first time.