The Falstaff Hotel

Lovely breakfast. We were put in their accessible ground floor room, but unfortunately it was quite noisy due to the outside door being slammed day and night. Staff were lovely, and the cocktails were fabulous. Great location near to the city centre.

Very close to Canterbury town centre but still quiet in the room.

Can’t fault our stay. Warm welcome at check in, very quick and easy to find our accommodation. Suite was bright, thoughtfully decorated and very very clean. All the information we needed about the hotel and services was either communicated directly or left in the room for us to read. Complimentary hot drinks, warm room and comfortable bed. Nicely equipped bathroom and a hairdryer which was really appreciated. Breakfast was really good and so quick. Never received a full English breakfast as quickly as that. Waiting staff were lovely. Easy and friendly check out. We won’t hesitate to return

Had a lovely stay for one night at the Falstaff. Very historic inn dating back to the 16th Century. Room lovely and clean with comfortable bed. Staff were very pleasant, helpful and friendly.

Lovely hotel, conveniently located near downtown Canterbury. Staff was very friendly, property well maintained. Highly recommended!

Boyfriend and I went here for our 1 year anniversary/ Valentine’s Day. We stayed for 2 nights with breakfast included both mornings. We were truly looked after and all the staff are so friendly and professional. The room is absolutely stunning with ‘posh’ tea and coffee ready for you as-well as a kettle, cups, water and glasses. They have a happy hour between 6-7 which we took full advantage off as the cocktails are absolutely beautiful. Can’t wait to stay here again

Great hotel lovely location for exploring Canterbury. Staff very helpful great breakfast

Friendly and welcoming staff, great drinks, gorgeous and comfortable rooms and in a great location. Would definitely stay again!

We were told they had given us an upgrade on arrival. The room itself was fine but unfortunately the heating in the room wasn't working. We raised our concerns with reception at 5pm, we went out at 6pm and explained at reception again that the room was very cold and the heating wasn't working. We were told they would look into it. At 9 30pm we returned to the room and still no heating it was freezing. We went to the bar to warm up and asked reception what they had done as it was still cold. He said he would find out and let us know. The first receptionist we spoke to arrived back and basically said there were no rooms free and nothing they could do. My husband asked for a electric heater as it was too cold to stay in that room, they said they don't have any. My husband pointed out that the receptionist was literally standing in front of one behind his desk. They eventually put it in our room. The reception staff really weren't interested in helping us

Lovely hotel with history. Staff is friendly and helpful. We have used this hotel several times. We just love it.

ALL GOOD HELPFULL GREAT AREA LOVELY STAFF GREAT

Hotel is lovely. The cosy doubke is small. Also, he aware that the hotel car park is only for patrons, but you are charged £12 a day extra, which is a bit of a con and should he included in the stay. So factor that into your fees

Fantastic decor and all the staff were super friendly and welcoming. Really nice atmosphere in the cocktail bar over the weekend, could have done with an additional staff member as cocktails can take a while to make and if you just want a beer or glass of wine, then its a little wait, however lovely surroundings to wait in. Everything you may like to do in Canterbury is within easy walking distance and some lovely restaurants right on your doorstep. Parking is an additional cost, I hadn't really noticed this when booking, also the fact that if you go out in the car, you may not have a space to come back to even though you have paid for 24hours. We just managed to get the last space in the little back car park on the second evening, but it's a very tight entrance which some vehicles may struggle to use. Would definitely recommend the hotel to others, it was just unfortunate we needed to use the car for work so there felt a little jeopardy as to whether we would get parked when we got back.

I love this hotel have stayed her several times

Great location. Lots of bars and restaurants, all within walking distance. Staff were warm and friendly

Nice hotel have stayed before but in the main building. The room we stayed in is overdue for a re vamp as the wallpaper was peeling off and badly marked and the bath panel needed replacing both of which I advised to reception.

Amazing hotel in a great location. Staff were incredibly friendly and helpful, the room was lovely - comfortable bed, nice little extras and an outdoor seating area. Happy hour was a bonus and everything was in short walking distance (including the train station). Highly recommended, we'll definitely be back.

Great stay for our new year. Helpful staff and a free room upgrade on arrival.

Lovely old fashioned hotel perfectly situated in central Canterbury. Very helpful staff. Excellent and comfortable large room

Everything was perfect