The King's Head Inn

My stay was disrupted by badly behaved guests in the room next to mine. I had to go to Reception and complain about their behaviour twice. Upon my second complaint, a staff member called the manager who spoke to the unruly guests about the noise. They lied about the noise and when the manager returned to me, he began making excuses for them and turned funny with me! He became awkward and argumentative towards me, then spoke down to me in a very condescending voice before storming off. I do not expect to be treated so rudely when I have a valid cause for complaint. The Inn is beautifully appointed and the rest of the staff were lovely towards me. What a shame that the manager was so unpleasant.

Staff were very friendly and helpful. Dinner and breakfast meals were tasty and plentiful. Room and bathroom were small and bed a bit too soft.

Really nice place, with really good staff.

What a lovely hotel! I love the atmosphere - the way it is decorated is serene, and yet you can still see the age in the building definitely in a very well kept way. Highly recommend this hotel as the service was amazing, the food was very delicious and the rooms were comfortable and clean! Thank you for a lovely stay!

Amazing

We stayed in King Bed room which was comfy, large and spacious, it was hot so we opened the windows let air through, the bathroom had mould and grout needed to be replaced near shower. I had to clean the fan as all dusty. Room needs a good deep clean. We didn’t use the bath for daughter because of this mould. It was quite dusty when we arrived. The inn itself had a musty smell. The staff were very accommodating and friendly. The breakfast was delicious and good value. Plenty of free parking. The inn is right next to a main road so with the windows open the traffic woke me up so had to wear ear plugs.

Staff were lovely and we felt really looked after during our stay. A particular highlight was the food - lamb, chicken and steak were all excellent.

Fantastic hotel, lovely staff, delicious food and central location to all the hotspots with a bus stop across the road with a regular bus service to and from all the hotspots. Room for 1 was clean and beautifully decorated but very small which meant that on warm sunny nights the heat builds up making it uncomfortable to get ready and sleep in, easy fix, needs Air Con or a decent fan as the ones in the room were inadequate, however would this stop me returning, absolutely not as everything else in the Kings Head Inn was first class. Special shout to Sean/Shaun who gave me some lovely scenic places to walk.

The pub, staff and food were excellent. The bedroom was tiny and the on-suite even smaller. This would be difficult for those with mobility issues. You couldn’t turn the shower on without being in it. There was a small heater fan which was more than useless, although it was a hot weekend.

The hotel was near to Helvellyn for our walk, our third visit to this hotel. The staff were all very hardworking and lovely. The meals and choices were very good as were the bar choices. A lovely old building.

Great overnight stay. I had booked a double room for myself and my neice as there was no twin available, but at check in they were able to offer us a twin which was perfect. Breakfast was absolutely lovely, full English all cooked fresh.

Overall, it was a nice stay. The hotel is clean, well-maintained, and in a good location. The rooms were comfortable and housekeeping did a good job during our visit. Most of the staff were polite and helpful, which made our stay pleasant. However, I did have a disappointing experience with the manager. I told him that I didn’t want a baby cot in the room because it looked dirty. Instead of understanding my concern, he questioned me in a slightly rude manner and gave me an unfriendly look. As a guest, I believe every concern should be handled with courtesy and professionalism, no matter how small it may seem. This interaction left a bad impression, which is why I’m giving 4 stars instead of 5. Good customer service is as important as the property itself. I would still recommend this hotel for its cleanliness, facilities, and location — but I hope the management works on their attitude and how they deal with guest feedback.

Beautiful location. Very friendly staff.

Not bad but could do with a good fettle now and again I didn't like the bird droppings on the bedroom window sill and the shower needed repairing.

Lovely old pub. The rooms great and clean but the beds were a bit bumpy. The staff were very friendly and helpful. On the first night, I had belly pork, which was very tender and tasty. The second night I had a burger, but it was dry. All in all, it was a great break

Lovely stay as always - great setting, great food and very helpful staff.

Lovelly spot to stay in the Lakes with very friendly and efficient staff. Will return

We stayed at the King’s Head because it is so close to the Thirlmere path to Helvellyn - just 2 minutes from the Swirls Car Park. We really enjoyed it . Great location, excellent menu, lovely gardens and very accommodating and friendly staff team (and helpful too). Great range of beers and wines. We wanted to walk early so we were given breakfast before official opening times, and they made us an excellent pack up. Room was clean and comfy, nice bathroom and toiletries. Thank you Peter, Jo and all the other colleagues who made our stay so good - it helped after a long walk or two! We look forward to returning.

Well looked after establishment this place. Staff very welcoming & always helpful and down to earth.

lovely foor and location