The Quays

Clean and tidy room. Good service, parking nice and easy too

The receptionist was brilliant, very welcoming & helpful

Rooms were clean and well appointed. The staff were very helpful, especially Trish who checked us in.

Room was large and clean Staff were kind and hard working

The hotel room was clean and comfortable. It had everything you would need for a couple of nights away. The hotel itself is cashless which we didn’t know. The breakfast was tasty and plenty to choose from the only thing I would say is that there seemed to be a lack of staff around the hotel and when having breakfast. The ladies there were running around trying to keep up with filling up the breakfast table, emptying tables and serving customers. It just felt they were struggling. There was also hardly anyone on reception. My husband went and rang the bell Someone was in the back and ignored him. Another lady had to leave the restaurant to assist him.

Good breakfast clean room plenty of parking nice staff

As a contractor this is a great place to stay

Easy to find, lovely location on the marina. Good selection of food for dinner and buffet breakfast. Clean comfy room. Staff very friendly and welcoming.

Lovely location and friendly staff. A bit rough around the edges but pretty good for the money!

Good value for money

It was great. Nothing to complain about

Very noisy when guest who was above us was walking around their room. Had to ask twice for soap replenishment in bathroom and 2nd bed was not made up on arrival. This was then rectified on request.

Comfortable room. Affordable. Free parking (great!) restaurant serving good food, wide variety.

Food was delicious

we Booked for 3 nights at the property but we checked out after the first night and went to an alternative hotel which cost us again. when we arrived we were asked to pay a £50 deposit for each room, we had 2 rooms. we were given an accessible room for both which we did not require and we found the room and the bathroom to be very tired and in need of upgrade, especially for the price we paid. we had to close the curtains as someone was sat in their car staring into our room ( strangely he will still there in the morning ) there was a lot of drunken people around and when we went to bed all we could hear was people screaming and shouting at each other. All night there was a lot of noise you could hear people walking around. Maybe we were really unlucky and its not always like this but I definitely could not stay there a moment longer.

Very clean, quiet and comfortable for our overnight stop whilst travelling north.

A £50 holding fee just in case there are damages......... This needs to be stipulated at time of booking that a hopding fee will be required.

Stayed for one night ,staff amazing ,room very spacious, bed not to our liking too soft but thats a personal choice ,evening food and breakfast taken with no complaints

Very nice hotel will stay again. The only thing i can say is the continental breakfast was not great very small options on the continental side.

Hotel was ok Issue With Sewage Problem In Toilet Had To Keep Bathroom Door Shut When Told Reception About Problem They Wasn't Bothered Didn't Even Have The Decency To Change Our Room Staff Was Moody Not Very Helpfull , Then To Top It All Telling Us A Completely Different Price We Had To Pay From What Expedia Had Gave Us In March ( Pay At The Hotel ) When Booked Rooms I Felt Like I Was Being Fleeced To Cut A Long Story Short we Payed What Our Confirmation Said As They Could Not Get A Way From THAT /