The Roker Hotel, BW Premier Collection

The bar had a good atmosphere and was well run

Friendly welcome and a comfortable stay. Highly recommend the coffee downstairs

First time staying on business, asked for a fifty pound deposit in case I cause damage to the room ? I travel throughout the UK never been asked before for a deposit for the room. Went to the downstairs pub for a drink and some food, told the barman I was a resident and could I open a tab, barman refused saying I might run off without paying? Food awful left the meal and will not be returning.

Lovely stay

Good location for sea front. Hotel looking tired and in need of an update. Could have been cleaner.

It’s a maze of a building.

Didnt use business facilities or parking so cannot comment.

Staff very welcoming in all areas

Room was good size but above the bar so was noisy til late evening - audible over TV. No blind in bathroom was an interesting choice ? Overall ok

Minor thing, the towel rail in the bathroom was noisy, water running through it. Sounds minimal and ear plugs help.

Firstly the positives for the Roker hotel are as follows the parking is good and free with your stay and the staff are lovely a big shout out to Ian on reception he is a lovely guy but positives out of the way the negatives are many firstly the carpet in the passage way is filthy and needs replacing and the chandelier on the stairs is thick of dust with bulbs missing not a good start then onto the room we stayed in well I would say it is show over substance what I mean by that is that the glitz and glam of the over the top furniture is maybe there to hide the fact that the room 143 is shabby and tatty and I have to say these rooms are not cheap we got a good deal but I have seen the price we paid almost tripled on other days and it is simply not worth it the painted finishes are very poor and no care has been taken we have stayed in far cheaper rooms than this and they have been far better maintained there is a bizarre metal carpet joining strip running from the bathroom along beside the bed with screw heads sticking up that are rough absolutely shocking that has been missed ( see the attached photos ) there was a socket hanging of the wall ( see the attached photos ) we paid for breakfast and it wasn’t the best overcooked black pudding under cooked tomatoes undercooked greasy hash brown no butter with the toast of which we had last time it seems standards are slipping at the Roker hotel and it is simply not worth it and to be honest there are far better alternatives

Nice staff, lovely breakfast, comfy beds accommodated a change in circumstances which was lovely.

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Kamer kwam niet op temperatuur. Ligbad was buiten werking, einde ochtend geen warm water ivm onderhoud. Onduidelijke informatie

Stayed plenty of times. Staff are so friendly and welcoming. Rooms are quality. Excellent bar and food, with good atmosphere

Very comfortable room , excellent friendly & professional staff

Staff were so friendly and helpful, the rooms were clean and comfortable, we will definitely be returning.

Lovely room, great rwstaurants and bar insite

The facilities were excellent and clean

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