The Spa Hotel

comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.

The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.

Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.

Polite friendly reception staff Room basic but adequate, just needs a bit more decor on the plain walls didn’t feel very cosy Wi-Fi very patchy and weak signal Breakfast was fine

Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price

Nice hotel - room was quite small, but was clean and comfy. Breakfast was lovely on The Orangery - service good too. Just a shame we had to shoot off so soon, as would have liked to spend more time just relaxing in the reception and the grounds.

Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.

Lovely Staff. Nice Spa. Very slow breakfast service from “Chef” Shocking WIFI.

Spa area was spread out with facilities a walk away from each other. Remember to take robes and slippers down with you as they were not offered at the spa reception.

Characterful, classy and a great Valentines break

All staff we encountered were extremely kind and helpful. Rooms were spacious and the spa was relaxing. I'd definitely return.

My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.

great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.

Lovely bedroom, nearly refurbished, plenty of space with a seating area. Good spa - with hot sauna and steam room - great to relax in the early evening. Easy 15-20 minute walk into town, or choice of restaurant or snacks in the bar. A really relaxed environment with friendly staff.

Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.

Stayed for one night as it’s very centrally located for shopping.

Overall stay was good but breakfast service let it down. We were never asked what we wanted eg tea, toast or cooked food. We had to summon a member od staff after about 25 mins. Spa was a great addition and room very comfy and spacious.

Lovely hotel, excellent service. Had a wonderful stay

It was cosy and nice. Although there was no mirrors apart from the on in the kitchen. We had our christmas works party so couldnt really see our outfits properly

Said couldn’t give vat receipt as booked through hotels.com so I pressed them and they printed one!! For business trips this is becoming a regular problem