The Store

An amazing hotel, the service was perfect and an unexpected upgrade really appreciated. Our room was lovely, beautiful and clean and the little extras (chocolate and champagne) really appreciated, (also don’t forget to look in the fridge which is ‘hidden’ in the wardrobe!) Bathroom was spacious and had lovely products and thick luxurious towels. Staff were so friendly and full of advice and tips, they made you feel special and welcomed. However breakfast was a little underwhelming, cooked options not to my taste, it may have been better to offer a selection of breakfast items to choose from, also (and I’ve seen this in other reviews), the continental breakfast area is very tight, it would be better for the Store to extend this and have the continental items separate to the tea and coffee making machines - it gets a little crowded!

Great room size, layout, and decor Comfy bed Dog friendly with great treat box Good amenities Great location Helpful and friendly staff

Staff very courteous and professional, Twin room was well appointed with two small double beds that were ever so comfy, bathrobes and slippers, lovely little tea and coffee corner, indulgent toiletries and to top it all an unexpected bottle of champagne waiting for us in the room. We would love to go back and enjoy the rooftop bar and thermal suite next time. We were a group of 4 friends staying for one night.