The Victoria Hotel

Lovely local pub, very friendly and helpful.

This hotel is very conveniently located right next to York Barbican. I had an event there so this hotel was a great choice. The staff were prompt and friendly, and explained everything well. The property is very secure with the gate locked and a code required to unlock and access the building. I felt very safe! Everyone staying at the hotel was considerate and quiet. I tried to keep as quiet as possible when returning, as my event didn’t end until 1am. I love that the property is also a pub, although I unfortunately didn’t have time to get a drink here due to having alternate plans. The room is bright and very clean, as is the bathroom! There’s a TV, kettle and some tea and biscuits available in the room. The only con I would mention is that my room was a little noisy due to the traffic outside. There was also a strange rattling outside of the window, maybe caused by wind. I did also struggle with the lock to my room but luckily had friends who were able to help me out before they left to go home. Overall, I was happy with my stay and would definitely return :)

Will stay again

Staff were so friendly and helpful. Very clean room. Excellent bar on premises. Loads of eating shops very handy.

Very convenient stay for York without the expense of being in the centre of the city - good value for money, would stay again.

Sub standard, very poor decor, not cleaned to expected standard. Poor facilities and no one who could authorise on site. Not even a request for extra pillows. After serious consideration we changed our plans and decided not to stay and drove home after seeing our show. Manageress was not available until after we had left and have emailed our complaint as instructed. She agreed to refund the breakfast costs which we pre paid on booking in but was very defensive otherwise. Not satisfied but cannot be bothered to push for full refund. Will not recommend and will definitely not visit again. Oh and we would not have returned a full pint if there was nothing wrong with it. Customer service is sadly lacking these days .

Noisy due to the bar and no sound proofing between rooms/landing. The room was lit all night from the emergency exit light, i get this is a requirement but never seen it almost directly above the bed before.

Good clean place friendly staff. Good location for what we wanted. Have no problem staying there again.

The Location was good for the Xmas markets 15 mins walk. There was parking at the hotel and the staff were very helpful. The beds were comfy and very clean. Breakfast was excellent, would stay there again if we go to York.

Lovely place , very clean, helpful hosts, breakfast was a good start to the day. Would stay again if we visit york again.

Need to pay for breakfast

Rang up say ok to park car said ok then rang me back to say my room had a flood.

Staff friendly and helpful.

Very good price, bed comfy, easily walkable to the centre

A good room for a low price, and surprisingly quiet for accommodation above a pub. The room was very cold, however.

Room above the pub small and noisy, not able to charge phone as I did not have a UK plug. (no adaptor available)

Direkt am Zentrum aber ruhig gelegen

The show didnt appera to have been cleaned from previous occupant The traffic was noisy as the room was on the corner of the hoten No 5 also below where a set of traffic lights no double glazing on the window so noisy from the traffic particularily lorry traffic . also avoid nights when there is a band playing bery very loud and contines to 11 pm (Not recommended) only stayed one night instead of 2 due to noise from band and traffic

Location location, on a Saturday night live music, so very very loud in bedroom, room very bright which could course some people unable to sleep due to a big green escape light, slight road noise, but did have a good night sleep, could do with extra pillows, as had to use bath towels underneath .Free car parking on premises which was a big bonus .

I arrived too early for check in but the staff were able to hold my bag for me before I checked in. Car Park was great for me and easy to park in. The heater in the room was a great accessory for me personal due to my trainers getting ripped out and about. There was a creaking floorboard outside my rom so when I heard people coming in from a night out that woke me, but able to get straight back to sleep.