เดอะเวสลีย ยูสตัน

The shower leaked onto the floor whenever I showered

The receptionist was excellent, really helpful. Location perfect for my visit. Very clean room and a superb comprehensive breakfast. Highly recommend for the price.

Staff were fairly helpful assisting with digital check in. The room was clean and tidy and a decent sized comfortable bed. The only issue was the heat in the room which had no a/c and we couldn’t open the window. This made for less comfortable sleep and by morning condensation had built up on the window.

Friendly staff and nice sized gym with really good weights

Room very clean and comfortable. Small but perfect.

Staff were nice, breakfast good, quiet and clean, but what was advertised as a standard double was astonishingly tiny (bed mainly, but room was tight too) which definitely affected sleep for two not-tiny humans.

Great staff

The staff at the Wesley could not have been more accommodating. After being caught up in the train disruption due to the awful events that happened the staff could not do more to help and provided a staff and comfortable place to stay for the evening.

very friendly staff and clean

Good place to stay

Small but perfectly formed.

Greated with just pointing to the self check in machines, no welcome or hello. Hotel itself is very tired and dated. Corridors smelled of stale vomit. Room was very basic, our room had no windows that we could see out of or open and the air con didn't work so slept in a hot and stuffy 25° room. Very annoying green ceiling light meant a difficult nights sleep as no way to turn this off. Only positive is it's close proximity to Euston state. 2/10 would not recommend.

A very tired, dog-eared room.

By far THE WORST hotel I’ve ever stayed in, & have stayed in 300 or so in N America, UK & Europe. Safe doesn’t lock, backed-up plumbing (already like that when I arrived) even after their plumber ‘fixed it,’ WiFi off & on (& think hack was attempted), elevator button didn’t work so elevator didn’t come, at bedside had to unplug lamp to charge phone, low water pressure in shower couldn’t get soap out of my hair-worst of all staff made it clear THEY DO NOT CARE! Don’t bother to call front desk cuz they don’t answer! I had broken foot & when asked what to do for toilet issue I was told to go from my 3rd floor room to lobby then up a flight of stairs. If u don’t drink tea or coffee good luck, I bought a soda elsewhere but had to wait 15 minutes in their ‘cafe’ for to-go cup 1/2 full of ice, also needed ice for swelling in foot (join us in 21st century & provide ice). Were even more problems. Chose it for location by Euston but access is blocked & staff thought me & my broken foot should walk alone at nite thru deserted maze thru construction zone. (I’m female & in my 60’s). Did I mention THEY DO NOT CARE? They were given chances to address all these issues but couldn’t b bothered cuz THEY DON’T CARE! Why their rating is ‘good’ is a mystery! One final thing: THEY DO NOT CARE!!! FYI: I have videos of every 1 of these problems…but of course they don’t care.

Lo

Convenient location for access to Euston-Kings Cross St Pancras. Price for a Monday night is competitive. Comfortable and clean. However, the decor is looking a little worn and dated. Helpful staff. Quick check-in and out. Breakfast bar offers a wide range of foods.

The gym was great - very well equipped indeed and to be honest one of the best hotel gyms I've found, certainly in central London. The massive negative for me: I'd booked a Superior Room, but the room didn't actually have any windows! I'd have thought that would be a basic expectation in a Superior Room - some natural light. I'd suggest there should be two tiers of this level of room: Superior Room (no windows) and Superior Room (windows), and the former should be cheaper than the latter. Overall though, not too bad and a decent price for central London. If I go back, it'll be for the gym, not the room!

Clean room, staff very helpful

Friendly staff, fast and efficient check-in and check-out machines. Good breakfast

Nice people at the desk, well equipped gym, room was small but functional. It was a bit noisy with the trains close by and one of the mornings there was very loud noise as the local city council came to drill something (on sarurday) which was not the hotel’s fault but annoying nonetheless. Overall good hotel for London and decent location.