Holiday Inn HELSINKI - VANTAA AIRPORT by IHG, an IHG Hotel

Staff were nice. Service beyond slow. Room terrible. Smelled like someone took a massive dump for my entire stay, except it wasn't me and it was permanent. Mattress so broken and crap I folded it against the wall and slept on the floor. Absolute crap. Holiday Isn't is a more appropriate hotel name. What a dump!

Hotel was good, a little outdated but suffice to our overnight stay needs. Far from places to eat.

ホテルの近くに商業施設があります。空港とのシャトルバスが便利でした。

Room was too small

Hyvä sijainti, huokea. Hyvä palvelu. Ajoi asiansa.

Hyvä sijainti. Sopiva hinta.

The workers all go out of their ways to assist the hotel's guests; in the restaurant, attendants check in guests, support during the stay, cleaning rooms, halls, stairs. The respect the employees gave at all times was outstanding. Extra help was offered time snd again. Thank you.

空港から無料のホテル循環バスが出ていてとても便利でした。部屋は設備が少し古めでしたが、十分快適に過ごせました。

Great breakfast, friendly staff, large shopping center within a short walk, complementary airport shuttle service. Only minus is the in room cooling system not working properly, not easy to sleep after a transatlantic flight when room temp is at ~+25 while the outside temp is ~23 (staff was not able to rectify).

Lovely place clean room, 👌 staff are friendly and ready to help for anything at all.

Siisti hotelli, ystävällinen palvelu, erinomainen aamiainen. Sijainti erittäin hyvä lähellä lentoasemaa, sujuvat kuljetukset

Arrivé tardive après minuit, il y avait quelqu'un à la réception de l'hôtel, personnel très accueillant, chambre nickel quand je suis arrivé , très calme tout autour, centre commercial accessible à pied très facilement et une navette est disponible pour l'aller retour, hôtel et aéroport et les chambres sont faites tout les jours si on le veut .

Siisti huone ja kätevä lentokentälle meno. Kuljetuksia menee 15min välein. Hotelli on suhteelisen vanha, mutta siisti ja hyvät sängyt!

I got trapped in the shower due to a malfunctioning shower door. A handyman had to pry the shower door open. He had to remove a strip of plastic that had, amazingly, sealed shut the shower door. When the handyman was removing the plastic seal, he made some comments to the effect that this was not the first time that he had needed to pry open a shower door at this hotel! I suspect that the plastic strip was NOT part of the design of the shower, but was added by the hotel to prevent any water from leaking out of the shower onto the bathroom floor. Even worse than being trapped in a small shower stall (which is a nightmare), was what happened next! The person at the front desk came up to our room and personally witnessed the handyman struggling to pry the door open. After that, she offered exactly nothing, no discount, no nothing, When I requested a discount, she immediately offered 50%. But she said that she could not provide it directly, since I had booked through Expedia, as opposed to booking directly with Holiday Inn. But she said that she would put a note in the computer requesting a 50% discount, and that Expedia would see the note. She further advised me to then call Expedia and request the discount from Expedia. But when I called Expedia, a couple of days later, Expedia said that Hoilday Inn had told them that there was no note in the computer, and that they opposed providing any discount at all, since they had a strict policy against ever issuing any refund!

Ystävällinen henkilökunta, erityisesti yöllä respassa ollut Svitlana! Sängyt ja tyynyt ihania! Aamiainen 10/10. Suosittelen!

The room was very small. Nothing like they showing on the website

Tilava huone, ja lämmin. Aamiainen oli runsas ja monipuolinen. Oli jopa lohta tarjolla. Kasvissyöjät hyvin huomioitu. Siasiemenvanukas oli maukasta. Lentokenttäkuljetus toimi hyvin ja aikataun mukaisesti.

Ystävällinen palvelu, ihana aamiainen, siisti huone, rauhallinen ympäristö ja sijainti lähellä lentokenttää ovat vahvoja plussia. Ilmainen lentokenttäkuljetus hotellille ja takaisin kentälle on hieno juttu!

I only stayed overnight on a long layover. It was fine.

Room was tiny, very outdated, something like 1980’s. Other Scandic Hotels nearby much better