Novotel Paris Créteil Le Lac

Hotel is nice, breakfast was very bad, they also charged me for at the hotel for 3 breakfasts when I only had breakfast once (added to the room upon arrival for one day). They said that a manager would contact me to refund me and they did not, I have called multiple times but no one answers the phone.

good

This is my second time at Novotel Creteil Le Lac and it was again excellent! The staff is just amazing ! The hotel is very close to Creteil University metro station (Line 8) which is very convenient for people looking to visit Paris. Special thanks to Alima and all the restaurant / breakfast staff.

Staff are very nice.

Well the air conditioning does not get colder. Needs either filter changes for maintenance.

Hôtel bien situé chambre spacieuse et silencieuse c’est la raison pour laquelle je retourne dans cette établissement. Mais les prestations ne sont pas à la hauteur du prix et de ce qu’on a dans d’autres Novotel: une odeur d’égout flotte dès l’entrée et surtout dans la chambre. Des marches pour accéder à la réception pas facile avec une grosse valise. La chambre est très vieillotte

The room was very hot because they control the heat and the air conditioner unit so the rooms were very hot ant times and when you open the windows you get some insect entering the room so it was a terrible experience there for me and my wife

Im allgemeinen Gutes Hotel

Mosquito all over the room, dirty toilets and bathroom. The bed sheets were really dirty and filthy. The fridge had fungus in it.

We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance.

Había un ratón que se movía libre en el area del desayuno

Chambre vielle. Salle de bain de l'ancien temps.

Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue.

Good environment with friendly staffs.

Cocktails were terrible. If you do not speak french you will have a hard time. Overall mediocre experience. And the room are in need of maintenance.

Chambre pas très propre (traces sur rideaux, canapé, évier salle d'eau). Rat qui court sur la terrasse du restaurant Tarif JO 2024 très élevé pour la qualité

Saai, en weinig ontbijt en weinigvariatie

Hallo, Alles was uitstekend behalve een mevrouw die zorgden voor het ontbijt. Ze ging vaak de kinderen uitspreken en feedback geven omtrent hun hoeveelheden eten. Dat was niet wenselijk. Voor de rest alles was perfect.

Needs an update

Agréable Personnel très serviable et avenant Niveau de confort et de propreté très correct Restaurant bar de bon niveau