โรงแรมอัมเอากุสติเนอร์พลัทซ์

The hotel was nice. Very good plece, close to every where But room service was very week, no tea or coffee maker in room or even public areas in lobby, you have to buy your coffee every day. They don’t come to make your room unless you ask. Also I asked twice in two days, then they came. I asked an extra pillow it takes two days to bring , And the most important thing I gave two ice pack to the receptionist to put in the fridge, because I had some medicine to carry , once we want to leave the hotel I saw they throw the ice pack out of fridge Totally I am not happy with this hotel Of course the place is very good

Hotell med bra läge i centrum. Tyst. Skön säng. Dålig service av incheckningspersonalen. Bättre sedan när det kom annan personal. Dålig lukt på rummet vid ankomst. Vi vädrade och hade på AC:n, så då blev det bra. Litet standardrum, men helt ok vid kort vistelse. Vi kan rekommendera detta hotell.

This is a very budget hotel. I knew my room would be small, but it was in very poor condition. The top of bed was in a recess so that when you sit up you bang your head. The adjustable lamp above was also loose and hanging directly down. No bedside table or even a little shelf, so your phone, glasses, water, etc have to be on the floor. Wifi was very weak and wouldn’t stay connected. Oh and there was no hot water, which didn’t seem to bother the receptionist too much. All for £159 a night!

Convenient place. Easy to get around. Staff are ok

Kleines Zimmer, insgesamt ok.

Lovely location, lovely staff, lovely condition, very modern and clean but 26 degrees in the room and impossible to sleep. So I cannot advise staying here, it is so uncomfortable and so unnecessary. It’s so unfortunate that the Hôtel chooses to not allow guests to set their own temperature. For someone like me who has a heart condition, I find it really bad for my health as I could only get a couple of hours sleep. It’s just seriously unhealthy. And the owners and management should be ashamed. When everything else is so good this is really just a big big mistake.

Nous avons très déçu de notre séjour. En effet, cet établissement n'est pas digne d'un 4 étoiles. Tout d'abord il faut savoir que la piscine et le spa sont dans une salle de sport, le premier jour nous n'avons pas eu accès à la piscine car il y avait un cours d'aquagym (auquel nous n'avions pas accès) et le reste du week-end là piscine était fermée pour nettoyage (aucune communion de la part de l'hôtel à ce sujet). En ce qui concerne l'hôtel, les lits sont très inconfortables, le ménage est plus que douteux et la chambre n'a pas été faite le deuxième jour. Il n'y avait pas de plateau de courtoisie, pas de tapis de bain, les draps / couettes présentaient des tâches suspectes, la climatisation dans les chambres était bruyante et peu efficace et les parties communes n'étaient pas climatisées (avec plus de 30 degrés dehors ça se sent !) et le petit déjeuner était médiocre. En ce qui concerne le parking, attention il n'est pas du tout sécurisé, on peut y accéder de l'extérieur en permanence. Ils ne sont pas très accueillant pour les touristes (pas d'affichage et tous les membres du personnel ne parlent pas anglais). Bref, nous sommes très loin d'un quatre étoiles et nous ne attendions pas à ça en Allemagne... Nous avons fait une réclamation auprès de l'hôtel mais nous n'avons eu aucune réponse de leur part.

Wir waren zufrieden!

Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.

Hat ein eigenes Parkhaus und eine sehr gute Lage.

A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.

Zimmer und Badezimmer nicht wirklich sauber.

A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.

Ein sehr schönes Hotel im Herzen von Köln. Jederzeit gerne wieder

My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.

Great location to be able to walk to everywhere

Die Nähe zur Innenstadt war richtig gut und die Lage des Hotels, denn durch die Seitenstraßen-Lage war es beeindruckend leise von außen. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war richtig gut und die Unterkunft sauber, ordentlich und ansprechend eingerichtet. Wir würden beim Köln-Besuch wieder diese Unterkunft nehmen und auch weiterempfehlen.

Lots of street noise filtered into my room (I think something may be wrong with the window latch). The shower head did not fit properly so the water shot out both through the nozzle and sideways. Hotels.com says they have a business center, but staff said they do not. Someone is wrong, which left me out to dry. The blackout curtains were very effective. The bed was sagging and came with one pillow.

Hat alles gut geklappt. Vom Check in bis check pur.

Super zufrieden! Das Hotel liegt direkt an der Fußgängerzone und man ist in 10 Minuten am Dom. Es ist sehr modern eingerichtet und das Personal war sehr freundlich. Wir hatten das Zimmer „tiny Kölsch“ und fanden es richtig gut. Größer als ich es bei dem Begriff tiny erwartet hätte. Das Zimmer war in tollem Zustand genau wie das Bad. Die Tür zum Bad kann man allerdings nicht abschließen weil dafür keine Vorrichtung/Schloss vorhanden war. Wir haben keine anderen Hotelgäste gehört und die verdunklungsvorhänge haben einen guten Job gemacht. Beim Hotel selbst gibt es ein paar Parkplätze in der Tiefgarage aber direkt daneben befindet sich auch noch ein öffentliches Parkhaus das genauso viel kostet als wenn man beim Hotel selbst parkt. Hier würde ich wieder einchecken wenn es mal für eine Übernachtung nach Köln geht.