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The Mandarin Oriental in Munich is one of the truly great hotels of the world, and certainly one of the most beautiful classic 5-star hotels, and it has a perfect location as well. The rooms are perfectly appointed and immaculately clean, but the real value of this hotel is the staff, especially their Concierge and Front Desk personnel. On our recent stay I made several arrangements through the Concierge staff, and their level of service was outstanding. They arranged limousine services, had a beautiful custom flower arrangement prepared for my wife, and made reservations for dinner at an excellent local restaurant and at their hotel restaurants. They even arranged two (2) private tours for my wife & I of the historic town and of the last operating flour mill in Munich (historically critical to beer making in the area.) The breakfasts were delicious, as was their lunches & dinners. The staff regularly went out of their way to make our stay at their hotel special. Oh, and their new rooftop terrace has some of the best views of the city and outstanding drinks & sushi. We will definitely be returning to this grand hotel in Munich.

Mandarin Oriental, Munich に宿泊しましたが、すべてにおいて素晴らしく、一流のサービスを提供していただきました。 言語が完全に通じない場面でも、スタッフの皆様はまるで家族のように温かく、丁寧にサポートしてくださり、心から安心して滞在することができました。 特に印象的だったのは、夜中に娘が予期せぬ体調不良になった際の対応です。迅速かつ的確にサポートしていただいたおかげで、大きな不安を感じることなく、無事に過ごすことができました。 ホスピタリティの高さ、スタッフの対応力、そして細やかな気配り、どれをとっても最高レベルだと感じました。 このホテルに宿泊できて本当に良かったと心から思っています。ミュンヘンを訪れる方には、ぜひ自信を持っておすすめしたい最高のホテルです。

Top class hotel in the centre of Munich old town. Room and facilities were both fantastic and the staff made a real effort to go above and beyond.