โฮสเทลล์ออโรร่า อินน์

La habiacion estuvo perfecta y la atencion de persobal excelente.

Excelentes atenciones, a tiempo con desayuno, pregutnas, no saben decir que no a ninguno de tus deseos. Me llevan al aeropuerto gratis. Limpio, bonito y en una buena area.

Room nice and very clean. Staff very helpful.

Clean, comfortable and quiet. Nice place to stay before returning flight

Very good beds

Excelente estancia, muy amable el personal e instalaciones muy limpias

Excelente el trato y el lugar

The pictures don’t do justice. The service is perfect, pick up at the airport, reactive staff, clean and very comfy rooms, lovely breakfast. No regret!

This was a great place for a one-night stay. I'd stay again. I didn't drive, so ordering the food they offered was the most convenient option for me. Luckily, it was good food and great service.

Close to airport and attentive

Muy buena ubicación!

I like that the property was clean, easy arrival and easy to pay. The personel was friendly, polite and helpful. On my next trip to Guatemala, I hope can book this place again.

The staff are friendly and helpful. The hotel is clean and conveniently located next to the airport.

I didn't appreciate about location and amenities because I was a short late night. I,stay had leave early morning. But transportation, clean and comfortable room and good customer services were excellent.

The staff was really helpful. The hotel was very clean and we were picked up quickly from the airport by the shuttle staff. Great communication with the hotel staff. Highly recommend

We chose this property because of it’s proximity to the airport, but maybe it’s too close, you hear airplanes all night, it’s also in a residential neighborhood that goes through a security gate were they ask for specific address of property and Expedia has the wrong address of property therefore it was a huge hassle to get pass security gate. The staff are extremely nice and friendly, but the bathroom was moldy and looked dirty

It was a good stay

Unfortunately the only good things about this hotel are: the beds, the reception staff (MARVIN, EDER and ALLAN) and the security of the area. We were 3 people. The “horrible” breakfast, stale and cold. After many complaints, they improved it a little. The bathtub drain was clogged, they had to replace it. Only three miserable hooks to hang clothes, not a single shelf over the sink to put things for personal use. A very unstable internet and on the last day, we did not have hot water all day. The receptionists did everything possible to make our stay better, but even they lacked the tools to do so. At first we were told that they would not change our towels, but since we complained, then Allàn requested permission for them to be changed. During our stay, we asked for salt and pepper for breakfast, and only on the last day were we given salt. In such a situation, I feel that the price paid was a scam. I assert: the receptionists are the best thing the hostel has. They should be given recognition for having to show their faces in that place.

I love this place very quiet area and safe area as well. However it would make the process easier if you have liscense plate at the front of the your car. Overall very simple design of the room and practical for simply needing a nights rest and leaving early.

The service was excellent they keep us comfortable safe quiet place to be really nice for the inside .will definitely recommended to other people traveling by guatemala city .