I recently stayed at the JW Marriott Hotel Kolkata during my business trip to India, and it was one of the best hotel experiences I’ve ever had.
I travel a lot for work and rarely write reviews, but the staff at this property truly deserve appreciation. From the moment I walked in, I was greeted with such a warm welcome. The check-in process felt like a first-class experience.
A special thank you to Sayani from the front office, who made me feel so comfortable after a long and exhausting day of meetings. I was extremely tired, but the way she planned my evening completely changed my day. I was able to relax, recharge, and return feeling full of energy again.
She arranged a foot massage and a relaxing spa treatment for me, and it turned out to be one of the best spa experiences I’ve had. Preeti at the spa was also wonderful and made the experience even more special.
The hospitality, care, and professionalism of the entire team were outstanding. Thank you to everyone at JW Marriott Kolkata for making my stay so memorable.
My family and I stayed at JW Marriott Kolkata last weekend. We had the most luxurious stay. The staff were extremely friendly and welcoming. The rooms were very clean and comfortable. But the food was the highlight for us … it was simply divine. Big thanks to Arvind Singh (operations manager at JW Kitchen) for organising the restaurant so incredibly well. Excellent quality food and amazing service! Huge shoutout and gratitude Souvik and Bishal for serving us with the utmost hospitality and care. Souvik really went over and beyond to make us feel welcome and help us find preparations suitable to our pure veg dietary requirements. Souvik really excelled in his service. Thank you Souvik! Also thanks to Shreya at guest relations for her friendly and smooth checkin. I really appreciated her hospitality alot. We will certainly be back and encourage all travellers with young families to stay at JW Marriott Kolkata where you get the most wonderful 5 star stay!
Attentive staff were everywhere, service was excellent, food wonderful, room very good….an all round great experience…..thoroughly recommend this hotel.
