Taj City Centre Gurugram

Nice quiet property, service is good.

Initially a disaster. Then they moved me to a new room on a new floor. Better. Property seems more worn down than Taj Bengaluru airport property. It’s seems that the latter is better managed. Bathroom towels seemed clumped and smelly. Could use a fabric softener and drier dried can help.

Great service. Staff cannot do enough for you. Would highly recommend.

Best service best buffet recommended

Lots of choice for breakfast fresh alu paratha, dosa,eggs the way you want them and much much more. The massage is a good option to go for some relaxing, also, the rooms are so good. There was a Jacuzzi bath in our room

Lots of choice for breakfast fresh alu paratha,dosa,eggs the way you want them and much much more. The massage is a good option to go for some relaxing. also, the rooms are so good. There was a Jacuzzi bath in our room

Limited options

Had an impressive and comfortable stay

Room was beautiful and breakfast was incredible

Good

Staff was very courteous. Their Thai restaurant was outstanding. Overall amenities was very good.

I have always considered the Taj a place of comfort, but this stay was shockingly bad from the moment we arrived. After a 22-hour flight, every other hotel’s pre-arranged drivers were waiting with clear signage — yet we were left wandering the airport for over an hour, completely on our own, to find the Taj’s car. We called the Taj numerous times for assistance and finally connected. The most serious issue, however, was the electrical failure in our room, rendering it unusable for many hours forcing us to pack in the dark. We couldn’t shower, couldn’t get ready, and lost our entire morning — left with wet hair, no power, and zero assistance or alternative options from staff. When we tried to address all of this upon checkout, the female concierge was openly rude and visibly annoyed, as though correcting their own billing errors and honoring discounts the hotel advertised was somehow an unreasonable ask. She made us wait while she “called the general manager,” only to return and tell us that he felt simply applying the correct advertised discounts was already a ‘favor’ to us. We were then told the GM would “make it right on our next stay”—a statement that felt dismissive and frankly insulting considering that nothing was done to make this s

This is a nice hotel, it is set a little bit away from walkable locations but if you don't mind that it has a good mix of eating options, a bar with an outside terrace and a rooftop pool.

Loved ambiance , rooms, food and services .

Outstanding as always. Greeted with a very warm welcome, room was spotless, and food was delicious. Staff was courteous at departure too.

Property is beautiful and well located

Had an excellent experience with service and food.

From the beautiful suite, to the staff, the spa and the excellent food - this is the best hotel I have ever had the pleasure of staying in. Wonderful experience. Thank you!

The staff were really friendly and helpful.

Great services and staff while in Delhi. Use the hotel taxi service as area not walkable