The Ashok

This hotel does not have a free airport shuttle as advertised on Orbitz The tall youth with the sparkly glasses should not be in customer service. He is too casual and rude.

The reception staff was so inefficient and had to change my room two times. They gave me key but there was people in the room. Then gave me another room that had broken ceiling walls and twin beds when I booked a double bed. Only after I sought the manager and spoke to him that I was able to get a good room. The whole process took more than an hour to check in after arriving to the hotel after a long trip from US. There was only two receptionist counter open to check in when there was more than 7 staff standing at the counter. When I checked out, the staff said they lost the receipt of my payment of ₹26000 and asking me to give them a copy. I had thrown it in the garbage in the room and I had to go to the room to find it. This delayed my check out process by 30minutes further causing my taxi to wait for another 30minutes and rushing to the airport. This was ridiculous. At night there was loud music playing until 1am for both the nights I stayed and it greatly disrupted my sleep and rest.

Needs serious upgrade.

It's a big n good property

The property was clean, and the room was large and comfortable. Internet was not user friendly. Property needed maintenance Inconvenient room service menu Breakfast only average...poor coffee and tea service, limited fruit

This Hotel is over staffed and has poor service. Staff often come to ask for tips, without providing service. It has a threadbare appearance, poorly maintained, dirty, poor value for the money. I will never stay there again.

carpets smells, reception was poorly schooled about how to use wifi. Door keys malfunction randomly and you have to go to reception to get it replaced. Housekeeper told me that it generally happened due to some electronic interference. Requested to send someone to help us with AC issue and it took them ages to knock my door. I mean poor Cleanliness was at height. I will never think of coming over here in my even dreams.

Terrible food and dining

It's old and unmaintained. Avoid if possible.

The staff at The Ashok is super friendly and very helpful. The hotel itself is a little run down, and administrative routines like check in etc. are slow and appearantly complicated. But probably not worse than at other hotels in India. Super nice outdoor pool except irritating that it closes when raining for no appearant reason.

Hot water condition is not good

Has been / an also ran. Stuck in the 70's... possibly 80's decor. Dated broken down design.

Looked very old rustic style government kind of hotel.

Good

AVOID!! AC did not work. Hot water didn’t either. Wifi was spotty and slow. So much staff (e.g had 3 people walk us to room) and everyone expects tips. Overall rundown hotel. Kind of depressing. Go elsewhere.

Very welcoming staff

Worst hotel I have ever stayed so far

Coffee mugs in the room were used and you could see the coffee marks on them

Value for money

Not even close to 5 stars. 3 stars at best. The pool doesn’t belong to the hotel, it’s leased, and there is a limit to how many people can access. You also cannot lounge by the pool lounge chairs without a “costume”!