Holiday Inn Resort BATAM by IHG, an IHG Hotel

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

A bit far from Batam ferry terminal but an overall great place to stay and relax

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

Great big room, clean and great service.

Nice rooms, nice swimming pool

Inconvenient location to access shopping malls.

Kids everywhere. Not what i expected.

Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty

가족여행으로 아주 좋았어요^^ 번화가에서는 좀 떨어져서 있지만 방도 넓고 직원들도 친절했습니다 다음에도 이용하고 싶어요

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

Excellent front desk services

Amazing Stay and food. Thanks for great hospitality!

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..

Nice place to stay. Good staff. Friendly and helpful.

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here