เดอะ ลักซ์ อูบุด, บูทีค โรงแรม

The hotel is located in the middle of rice fields, so it was difficult to get around on the hotel's motorbike. However, we were able to enjoy the natural surroundings of Ubud. The staff were friendly and helpful.

This is a small boutique hotel with 4 units. The staff are accommodating and friendly and go out of their way to provide excellent service. I had an early departure at 6 AM for the airport. The staff knew I would not be able to eat breakfast and offered to provide a breakfast box for me to take and I did not even need to ask. On the day of my departure, it was raining. Because cars are not allowed on the road to the resort, staff pick you up from the main road and take you down. My luggage would be out in the open in the scooter; the staff put my luggage into a plastic bag so that it would not get wet. Again, this was done without having to ask. They made arrangements for drivers, tours etc and were patient when he had multiple changes as to what we needed. The hotel is close to center of Ubud where there is shopping and numerous dining options. Yet, it is quiet and peaceful at the hotel and you would not even know you are in town. The breakfast is amazing and delicious and so was dinner. If you are not going out for the day, there is not as much for you to do as there is only a small pool at the hotel. But the room is very nice and relaxing in there would be wonderful. We highly recommend this hotel and would stay there again if we travel to Bali again.

We loved our stay. From the moment we were picked up by the driver (Komang, you were so lovely and accomodating, thank you so much for waiting all that extra time for us and doing a second transfer which was also delayed, we hugely appreciated it) we were immediately thoroughly looked after. We have never experienced the levels service we did here - everyone helped immensely and nothing was too much trouble. They even arranged a lovely flower greeting for our anniversary, a much appreciated personal touch. Our room was lovely (sky loft) it was only a shame that we didn't spend too much time there as we were out exploring, but we loved having breakfast on the private roof terrace. We also had an in room massage which was very relaxing. Unfortunately we also didn't get to go in the pool but it looked very peaceful. The food was lovely (breakfast, we were not around for dinner) and we appreciated the detail and arrangements to get everything perfect. Although the surrounding area is very peaceful and natural, we appreciated the complimentary scooter rides into the center of Ubud, we had a jam packed itinerary and it helped keep us on track. The concierge was also at hand to advise and help with our plans and questions. The hotel is small but bespoke and allows the staff to really focus on their guests. We doubt we will ever be looked after the same and we thank everyone for their friendliness and hospitality. We had an amazing stay and wished it was longer.