เทรวี คอลเลกชัน โฮเทล - กลุ่มโรงแรม เทรวี

Great location and close to everything

I honestly wish I could give this hotel zero stars. From the moment we arrived, things went downhill fast. The elevator situation is a joke — there’s only one tiny lift that barely fits two people with luggage, and even then, you’ll wait ages because staff constantly use it for cleaning. Most of the time, it was simply unusable. The room smelled stale and unclean, and the TV looked like it belonged in a museum — ancient and practically nonfunctional. Housekeeping standards were nonexistent. They give you one key, which is also used to keep the electricity on. So if you’re traveling with someone and one of you wants to go out, the other is left in the dark — literally. It’s a ridiculous system that makes no sense in 2025. The worst part? At 1am, a random person walked into our room. To this day, we have no idea how. My partner was terrified and couldn’t sleep for the rest of the night. There was no apology or explanation from the staff. That alone should be a deal-breaker for anyone considering staying here. The “Do Not Disturb” button doesn’t work — we clearly requested privacy, but they entered our room anyway. No respect for boundaries. Lastly, the staff barely acknowledge guests. No greeting, no courtesy — just an overall sense of disinterest and apathy. Do yourself a favor — avoid this place entirely. I’ve stayed in budget hotels before, but this was beyond unacceptable in every way.

I made a reservation at this hotel after seeing it recommended on TikTok. At first, I was a little skeptical, but I’m so glad I took the chance. While Rome is definitely a city I plan to return to, I can honestly say I would stay at this hotel again without hesitation. My room was amazing, and the location couldn’t have been better just a 10 minute (or less) walk to the Trevi Fountain. The area surrounding the hotel was full of great restaurants and shops. Right outside the hotel, there’s a small restaurant to the left within walking distance that was also incredible. If you’re considering this place, don’t doubt it stay here!

Location is the only good thing about this property. Not enough amenities for a 4-star hotel. Walls are too thin and can hear everyone from the Lobby and neighboring rooms. It smells like gutter after shower. elevator takes forever, as there is only tiny elevator. There is no view, just a tiny window. It’s good enough if you are by yourself and don’t spend much time in the room. Honestly would consider this as a 2 star hotel. Also, very weird that they ask to write down your credit card information on a form, rather than taking info digitally. Felt little uncomfortable doing that.

Great place with nice service

Excelente ubicación y muy bonitas las habitaciones, súper recomendable

SARA WAS SO NICE. ALL THE STAFF TRULY WONDERFUL!

Deceiving information about the property, rooms, amenities, and everything listed is a untrue

very walkable to everything

Hotel céntrico en buena ubicación para los lugares de interés a visitar , viejo para mi gusto , al menos agradezco que las sábanas y toallas estuvieran limpias , la alfombra dejaba mucho que desear , desayuno bueno y variado

Rooms were clean, updates and nice, elevator very small for dealing with luggage and a small stroller. 4 adults max, all squished in. Terrace is 2 tables and 4 chairs total, can only sit out if you know the other people or alone, there was no view from here. It was part of the reason why we chose that hotel, disappointing.

Une chaleur déraisonnable dans la chambre, lorsque je suis aller en parler a la réception il ma ete repondu douvrir la fenêtre, pas moyen de baisser le chauffage.... De plus hotel tres bruyant, il est désagréable detre reveille par les femmes de xhambres qui parlent fort dans les couloirs. Sans parler du faot que malgré le panonceau "Ne pas deranger" mis sur la porte, elles se permettent de frapper vigoureusement a la porte a 9h45 et tente de forcer l'ouverture, heureusement que l'on peux verrouiller la porte de l'intérieur....

All the staff were professional and informative

El hotel está en una ubicación fenomenal , está cerca de todo andando , es pequeñito , las habitaciones están muy bien , el desayuno un 4 , pero en general todo perfecto por el tema ubicación, volvería sin duda , una de las recepcionistas tenía pocas ganas de hablar , explicar dónde estaban las cosas y generalmente pocas ganas de atender al huésped . Puntuación un 7.5

The gentleman at the counter during our exit was not pleasant or helpful and unfortunately it's the first thing that comes to mind as I write the review. Otherwise an ok stay - thought the hotel was pricey for Rome and in relation to our other stays all throughout Italy, and for the amenities it offered.

I have a claim for this reservation, expedia stated this was a refundable reservation and that I could cancel anytime before the 13th of September and I could pay at the hotel, then when i tried to cancel only hours later I was told it was non refundable which I have the picture of it showing refundable and when I provided the picture expedia said we would have to contact the property but the property wasn't the issue it was expedia

First rate breakfast buffet. Just a carnival of delicious cakes and pastries. Eggs. Salad. On and on and on. Easy walk to Trevi, Spanish steps, hop on hop off bus stops. Delightful

Very central -easy to walk to main attractions

Location was perfect for our stay. Room initially looked to be good but the bed was uncomfortable and the air conditioning was controlled (some what) by the front desk. Tried to borrow a cork screw in order to open our bottle of wine and they couldn’t find it?!? Only one. Breakfast was okay but nothing special.

Great location. Stayed here last year as well. Staff r friendly. Cleaning staff r excellent friendly & courteous