เอเอ็นเอ คราวน์พลาซ่า นาริตะ

The room I stayed had a nice view of green forest and relaxing. Bed was comfortable and clean.

Good stay to airport

I recently had the opportunity to stay at ANA Crowne Plaza Narita, and unfortunately, my experience fell short of expectations. While the staff were courteous and the service adequate, the hotel's overall condition noticeably impacted my stay. The decor felt outdated and worn furnishings that seemed to have been untouched for decades. The room itself, although clean, lacked modern amenities and had an air of neglect. The bathroom fixtures were functional but clearly showing signs of age, with cracked tiles in the shower. While the location was convenient, and the staff tried their best to be accommodating, the hotel's dated appearance and need for refurbishment overshadowed its potential. A significant refresh is necessary to bring the hotel up to par with current hospitality standards.

Nice stay by the airport, great shuttle.

Friendly staff

Convenient

Near to the Airport.

Every year I stay here. Wonderful , clean facility, amazing breakfast buffet and great staffs.

This hotel room smelled and looked awful. I complained and asked for another room, but instead they sent air freshener to try to eliminate the old. musty, smoke odor. The furniture was literally fraying and discoloring and the desk was scuffed up. Overall looked very shabby. Although lobby was nice, it was definitely a 2 star hotel room.

American style hotel with good sized room. Location is remote but they provide shuttle to airport and shopping.

Facility/ rooms need refurbishing.

It was all great.

早朝の出発のための宿泊でしたが、ゆっくりできました スタッフの対応もよく、安心でき、子供もいましたので、部屋の広さもよかったです

Excelente comida en el Comedor, en general todo muy bien, pero parece que los cuartos ya requieren actualización, el que nos dieron se ve desgastado y viejo

All in all, it was a very good experience. My only recommendation is that the front end employees, aka, check-in desk should be trained more with basic English. It did prove quite difficult at times to communicate, especially over the phone.

Hotel seems outdated and in need of a renovation

年月が経っているホテルなのでかなり古い感がある

This hotel is tired and needs some upkeep

Great place to jump off of to Narita airport.

Our room was small and tired. Public areas good. Breakfast was great. Useful free shuttles to the airport and the station and mall. Value for money but rooms not up to usual Crowne Plaza standard.