โรงแรมครอส เกียวโต

The hotel was in a very good location. The hotel itself looked very modern and the room was great. Very roomy and all the facilities inside the room were excellent. I definitely look forward returning.

No regrets at all! It was a nice, sleek, spacious room compared to our other options, and the staff were so helpful. The location is also very convenient - many unique shops and restaurant options around!

Excellent facilities with great service.

My family of 4 loved our spacious room and included amenities. Breakfast buffet was excellent. The location was nearby a subway/train station. There is no gym but you can walk/jog down the riverwalk which was so close to the hotel. We will definitely choose to stay here again in the future.

Preis-Leistung top! Super Lage! Sehr zu empfehlen!

Fabulous hotel with amazing staff in a super location

Location is great, I love the canal view and walking the tiny streets while being close to the shopping streets and large department stores. Surrounded by restaurants and bars. No laundry machines on premises but just around the corner on the second floor of a net cafe is a laundromat (can get crowded, I think your best bet is going during the day instead of late night).

We had a fantastic stay at this hotel! Everything was exceptionally clean, stylish, and eco-friendly, with a thoughtful attention to detail throughout. The staff were very friendly and welcoming, making us feel right at home from the moment we arrived. The buffet breakfast was a highlight—plenty of delicious Japanese and Western options to choose from, all fresh and beautifully presented. We also really appreciated the complimentary coffee in the lobby until midnight, a nice touch for evening relaxation. Another great feature was the variety of free amenities provided—razor, toothbrush, toothpaste, body sponge, hairbrush, even cotton swabs—everything you might need, without having to ask. The location couldn't be more convenient: just steps from shopping areas, great restaurants, scenic walks, and very close to bus, train, and metro stations, making it super easy to get around. Honestly, I wish there were more hotels like this outside of Japan. We’ll definitely be recommending it to friends and plan to stay with the Cross Hotel chain again on our next visit to Japan!

Great place! Would definitely go again.

Brilliant location

Bed is comfortable and clean. I like the bathroom/shower room and toilet room are separated. Free WiFi works great. Only thing is I wish we could have more tv channels that are in English. There was only one channel (new channel) and it repeats every 30 mins or so.

Great hotel with excellent location to everything beautiful Kyoto has to offer. Spacious rooms, friendly staff.

Close to everything and walkable to main attractions

Very good

Bien si vous souhaitez séjourner au centre de Kyoto. Malheureusement je trouve que l'emplacement a peu de charme trop proche des rues très touristiques de Kyoto. L'hôtel est très propre mais assez grand ce qui retire encore du charme. Beaucoup de chambres, beaucoup de monde et de passage. Les chambres en revanches sont plutôt grandes par rapport à la moyenne et assez bien aménagées. Un petit peu bruyant même en étages élevés.

Stunning corner room with amazing views looking out two oversized windows. Very elegant, large, and contemporary space. Breakfast buffet was unbeatable. Staff super kind and helpful. 5-star all the way!!

The hotel is in a great location, close to lots of shopping and dining options at all price points. We loved the gyoza restaurant across the street! The nearby river is a lovely spot to walk along or to take a break. The room was the largest we had of our two week trip and was very modern and clean. There were always many staff available and they were helpful and efficient. Overall this hotel appeared to be well managed and is an attractive hotel in a great location.

This was by far the best hotel we stayed at during our entire trip in Japan, and we stayed in quite a few throughout the country. The breakfast was incredible, easily the best of our trip. The hotel itself is beautiful, with a great atmosphere and a fantastic location, within walking distance to lots of shops and restaurants. The staff was outstanding, kind, helpful, and professional. Our room was spacious, spotless, and incredibly comfortable, with a large, spa-like bathroom that felt luxurious. I would highly recommend this hotel to anyone visiting Japan. It truly exceeded our expectations in every way.

I travelled with my family to Kyoto and we really enjoyed our stay at the Kyoto Cross Hotel. Staff was very friendly and the room was amazing. Plenty of room for my family of four in the the Family Suite. If we ever come to Kyoto again, we would definitely stay here.

早上出門下午3點多回飯店準備午休，發現都沒打掃。立即通知飯店，都說沒有人手無法打掃，便改爲幫我們倒垃圾換毛巾請他們快點幫我們處理，過不久房務來了，只換了毛巾垃圾，浴室地墊沒給，泡澡浴鹽咖啡茶包也都沒給，實在另人失望。