ฮาโกเนะ ซารโย คินโตกิ

Food to ambiance and staff were extremely accommodating and wonderful. Want to go back already!! Property is tranquil and serene.

This was an amazing ryokan. The food was very good, and the private onsen was incredibly relaxing. The hosts were nice and we had a great stay. Highly recommend for anyone who wants a more intimate experience than the traditional big public onsens.

Beautiful hotel with spacious room and super friendly hosts. Only jarring note was leaving your shoes in a cupboard in reception area and choosing slip on sandals that other people had worn before and obviously not had sanitised. Private onsen which was changed daily and lovely.

Beautiful place in the mountains, lovely staff, really recommend it!

インバウンドの方々には良いと思います。 場所を見つけるのは夜だと難しいかもしれません。 お風呂は、眺めも良く綺麗です。露天風呂がやってなかったのは残念。 周りに夕食を食べられる所はないので、食べてくるか、持ち込むか、施設でオーダーするかになります。 ゆっくりしたい家族やグループでの宿泊に良いと思います。

The location on the hill up and very quiet place, they provide onsen for the guest only. staff is very helpful and the facility is very good

Il soggiorno ideale! Belle stanze, confortevole spa, ottimo cibo e personale cortese e cordiale

露天風呂を期待して行きましたが、露天風呂にお湯が入ってなくてがっかりしました。また、普通の旅館を想像していましたが、インバウンド客中心の宿のようで、通常の旅館のようなサービスは得られませんでした。

Personalen var fantastisk & hjälpsam. Rena rum & fin utsikt från rummen. Fräscht mindre onsen.

Really lovely place with very hospitable and attentive hosts. Very nice Ryokan room and we got free upgrade to a room with personal onsan. Property has public onsan but men section was under service. Host offered timed use of ladies public onsan for privacy but as had one in room we declined. The property is a good 10min uphill walk from bus stop. So you may need to consider getting a taxi, or contacting host. On leaving we asked for a taxis but host kindly arranged for one of the staff to drop us to bus stop. Would highly recommend for traditional Japanese experience.

部屋の温泉♨️が気持ちよかったです。

super relaxing and the staff was very attentive and helpful. a must stay.

皆様親切で良かったです、 また、行かせて下さい^_^

送迎をしてくれて助かりました。

Nestled in a serene forest setting, this boutique size hotel was absolutely amazing. We felt like we took a step back in time in the Japanese style. Our suite had its own hot spring on the patio and we couldn't have enjoyed this place more. The hotel was spotlessly clean and quiet. It was the perfect place to decompress after a few days in Tokyo.

Comfortable room with a beautiful view!

Personnel très sympathique et serviable. Le petit-déjeuner japonais était excellent ! Chambre confortable et calme. Les onsens étaient très agréables (non-mixtes). Le propriétaire a gentiment proposé de nous amener en voiture à l'arrêt de bus le plus proche le jour de notre départ.

Cozy and beautiful stay, nice environment with views on nature. Very helpful and friendly staff.

La atencion super bien, muy exclusivo el lugar ya que es un lugar pequeño pero ñleno de magia y exclusividad, lo recomendamos al 100 %

Our cottage was great, it had everything we needed. We had a wonderful view and the breakfast was delicious and delivered right to our doorstep.