คานนาวาเอน

พนักงานบริการดีเยี่ยม ห้องใหญ่และสะอาด อุปกรณ์และสิ่งอำนวยความสะดวกพร้อมเหมาะสำหรับครอบครัว อยู่ใกล้บ่อน้ำพุร้อนหลายบ่อ

201号室でした レストランの横なので油の匂いが常に匂ってきます（ステーキ食べた後のお風呂は入れないです窓から匂いがきつくてもどしそうになりました） 窓開けれなかったです。 フードが見えていてどこが吐き出し口なのか気になりますね ベランダ半分は隣のレストランの壁にかぶっていて風呂の窓からの景色は隣の建物の壁を見てましたね！ 同階と同じ金額なんでしょうね！ 初めっから分かっていたら予約はしなかったでしょうね！ ウェルカムドリンクも聞いてなかったです。 なので飲んでいません！ 値段と部屋、内容がつり合っていないですね！ 次回は絶対に無いですね‼️

아이들과 가기 너무 좋은 곳이었습니다

房間寛躺,整潔,員工有禮貌且服務良好

깨끗한 객실, 한국어 원활하신 분이 계셔서 편하고 좋았습니다.

기대한 것 만큼 너무 좋았어요. (버스정류장에서 올라가는길이 언덕이라 짐이 있으면 힘들긴한데 70대 부모님도 조금은 힘들어하셨지만 불만없이 잘 올라오셨어요) 숙소는 소라방했는데 방도 넓고 어메니티도 훌륭해요. 방안에 있는 스파는 사진보다 퀄리티면에서 아주아주 좋았어요! 저녁은 테판야끼로 변경하고, 조식은 3명에서 양식/일식 각각 먹었는데 식사도 너무 만족스러웠어요~ 한국말 하시는 남자 직원분이 계셔서 걱정을 많이했는데 너무 편안했고 식사 자리에서도 설명해주시고 음식맛은 어땠는지 여쭤봐 주셨어요. 다른 직원분들도 서비스가 너무 좋아서 대만족이에요! 숙소 크기에 비해 대욕장은 생각보다 작았어요~ 다음에는 대가족으로 독채로 장기투숙하려구요! 부모님 모시고 간 첫 여행이었는데 좋은 기억 남겨주셔서 감사했습니다~

최고최고최고

We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view.

大人数なので鉄板焼のお料理でも卓上を囲んで食べる形がよかったです。

外国のスタッフの方が多かったんですが、皆さん丁寧な接客でした。清掃も行き届いてて、部屋風呂、景色最高でした。タオルが毎回新しいのを使えるのも良かったです。ただ、館内は広くて案内版を増やして欲しいと思いました。館内着の上着から鉄板焼きの匂いがしました。上着は洗濯なしの使い回しなのかなと思い残念でした。

離れ和洋室に宿泊しました。お部屋は新しく眺めも良い部屋でした。朝夕食共とても美味しくサービススタッフも素晴らしかったです。ただ残念なことにお部屋の庭に落ち葉が積もっているし、雪駄は新しいのか足に指が痛いし。チェックイン後の客室内の説明がなく露天風呂の温度が低く調整ができなかったのが残念でした。

Incredible place with top value. Choose the room with private outdoor hot spring. The meals are so delectable. The service is unmatched — it was raining as we drove up and a staff member rushed out to give us each an opened umbrella. The room and amenities are amazing.

Good

全てにおいて満足です。ぜひまた家族で宿泊したいです。

Strongly recommend

소라칸(6층)에서 바라보는 벳부의 전경이 인상깊게 남았다. 생각했던거보다 넓은 방에 여닫이 문으로 나눠져있는 다다미방도 좋았다. 실내와 실외에 있는 욕탕은 사용하기에 편했지만, 한가지 아쉬운것은 온천수가 미리 받아져 있다는거…사용할때 직접 받아서 하는 시스템이면 더 좋았을거라 생각한다. 그리고 실외는 많은 나무들로 모기가 좀 많았지만 부슬부슬 내리는 비를 맞으면서 따뜻한 온천물에 앉아서 자연과 어우러지는 기분은 넘 좋았다. 우리는 이틀을 묵어서 각기 다른 조식과 석식을 예약했었고 아주 대 만족, 코스마다 제공되는 양이 적어서 좀 걱정했는데, 풀코스를 다 먹은후 배부른 포만감에 정성이 담긴 직원들의 서비스가 좋았다. 풀코스 마사지도 좋았고, 전체적인 호텔 분위기나 제공되는 서비스로 그리고 주변에 있는 유명 온천을 도보로 구경하기에 호텔 위치도 좋았고, 편하게 쉬고 즐긴 온천 여행이였다.

我吃過套餐形式的早餐中最好的，另外親子友善，服務非常親切，住 Ume房型很棒

宙館に宿泊しました。 食事はとてもおいしかったです！ 内風呂も気持ちよく、最高でした。 スタッフの方の笑顔も素敵でした。 ただ、大浴場はフェンスの存在により、景色を堪能できなかったです。 ラウンジも閉鎖的で長時間いたいと思える空間ではなかったです。 また、館内に入ると、スタッフの方が溢れるほどいたのに対し、誰も「チェックインはこちらです」と誘導される方がおらず、バイトさん？の接客力が少し低いと感じました。

I usually do not give ratings but this time I feel that I have to let people know how amazing this Ryokan/hotel is. First the location is right in the middle of Beppus 7 Hells. You walk out and around corner they are! Second the hotel has breathtaking views of Beppu and the sea. Third the ryokan do not look much from the street but boy when you walk in you are surrounded by absolutely beautiful japanese garden, pond and architecture. Fourth, all the 4 rooms we had had own beautiful onsen bath in them. Could not believe it how great it was. Fifth, there is an amazing public onsen on the rooftop with great views of Beppu and the sea with inside and open air onsens with beautiful garden and traditional japanese steam saunas which were the first for me and great experience. Sixth, the food!! We had half board and i strongly suggest it. not only the japanese breakfast is served in a unique way but the dinners… Delicious teppanyaki served right in front of you with amazing views of the city and second evening delicious 8 course Kaiseki served in perfect way. Just perfect! And last but absolutely not least: the service! The hotel staff goes beyond everything to make your stay perfect. I have travelled in Japan now about 30 times and I know it is in the custom but this is something else! If you go to Beppu stay here!! Thank you everybody there making our Beppu stay absolutely perfect and hope to visit you soon enough!

Absolutely