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We had a car incident forcing us to not arrive until 9pm, way past their checkin and dinner time. We told them that we will be late and they were so accommodating. We did not expect they would still have dinner for us (included in price), but to our surprise, they had their receptionist, restaurant staff and chef waiting for us - just us!! We still had our full course meal!! We were so touched and so thankful. They were so kind!! Thank you. 200% service!!

Absolutely superb can’t praise this place enough, breathtaking beauty of setting; service, staff, place impeccable. Only drawback is getting to the resort but again resonate did a lot to help, shuttle bus to Yufu helps as Yufu is a good transport hub and advisory service, it took these information services (one in Beppu, one in Yufu) to make me aware of the service.

This was a great place to get away and relax. The spacious room was very peaceful and we enjoyed the bathtub with the private view. The dinners were superb in both the Japanese and French restaurants. The breakfast buffets and course menu were also excellent, as was the beed curry and steak sandwich we had for lunch because we didn't want to leave the resort. The onsen was convenient although maybe a little dated, but it was very large to accommodate many people. There are also private hot springs you could reserve, although we did not get a chance to do that. The staff is extremely helpful and friendly, even to us English-speaking guests. Nearby is the Kokopelli Western Riding stable, where you could go on lovely rides through the mountain prairies with their well-kept horses. There is a small discount on the rides if you are staying at Resonate Club Kuju. It was a very nice experience and we hope to go back soon.