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Staff was very accommodating & provided any information re directions, eateries, shopping when requested. Most spoke Japanese and some spoke English very well. Thank you very much. We had an excellent stay at your hotel. We will be returning back in a week.

Things I liked; - location: between sapporo station and susukino station, close to many places - very quiet: insulation is good, so I didn't hear any noise during my stay. - free coffee at the lounge: taste of the free coffee is pretty good Things I didn't like; - cleaning: i stayed 4 nights but had to pay 750 yen to change bed seats. The hotel doesn't offer cleaning, so you have to choose or pay cleaning and indicate your choice every day Things I hated; - staff service especially young staffs: 1) they cannot speak english, so you need to have google translate. They are not kind at all. It was surprise to me when I usually meet kind japanese peopel. - worst staff; one morning, I had to fight with a lady staff. I asked for seat change. She kept saying "the hotel doesn't offer cleaning." (Using translating app). I kept saying "pay, pay" but she kept showing the app... finally I raised my voice and she opened 'cleaning manual' and repeatedly showed the same message. Funny enough, on the bottom of the manual page, it says '750 yen for bed sear change.' For this whole event when she was wrong, she didn't apologize at all. It was me who said thank you at the end. Last not least, during this whole event, no one else came up to help us. The staff service was the worst among my hotel stay in my life.

위치도 너무 좋고 (상점가 근처, 편의점 큰거 두개 있음) 방이 넓어요! 안에 전자레인지랑 세탁기 다 있구요 방음 진짜 좋고 안락해요!!!

Wonderful Stay at Tokyu Stay Sapporo Odori I had an excellent stay at Tokyu Stay Sapporo Odori! The staff was incredibly friendly and welcoming, making us feel right at home—especially as travelers from Hawaii. Their hospitality went above and beyond, allowing us to stay in the lobby until our airport shuttle arrived and even keeping an eye on our bags while we explored the city before check-in. The room was clean, spacious (especially compared to Tokyo hotels), and in a prime location—just a short walk from Odori Park and plenty of great shopping and dining options. The only thing I would have liked was a slightly softer bed, but overall, the comfort, convenience, and warm service made for a fantastic stay. Highly recommend this hotel for anyone visiting Sapporo!

The location of hotel is really good as just walking distance to central of Sapporo city. Hotel room and clean and big enough than we expected. In room washing machine is another plus point for my family to wash their clothes. It is really good choice of hotel if you are looking for near to Sapporo central.

convenient location.very helpful front desk staff

Good location near Sapporo station with many option for food and shopping. Staff is always available if any help is needed.

Staff was friendly and helpful . Washing machine inside room is a big plus point .

Nice location Nice to have a bathtub Cleaness

Stayed for 3 nights. Quite friendly staff and the room was nice and clean when I got there. It’s in a very convenient spot for people with a lot of luggage, only takes 3 minutes to walk to the subway entrance and it has an escalator.

部屋に洗濯・乾燥機があったので、滞在中に洗濯することができた。 冬の北海道は荷物が多くなりがちなので、とてもありがたかった。

Awesome staff and sizable rooms. In room washer and dryer was a bonus. Extremely close to all the underground shopping.

Tokyo Stay Odori Park is in a fantastic location short walk from trains, food and shopping. The hotel was very clean and staff were lovely. Thanks for a great stay!

This hotel is well located. The room is basic but clean. There is a washer and dryer in room but it takes almost 4 hours per load. There was no room service. The bed was a little stiff. Staff was meh and did not speak English very well. It's on the cheap side, so you pay for what you get.

The location is very convenient, very close to the shopping area and convenient stores. The room is quite spacious, neat and tidy. It has washing machine and microwave inside the room. The staff is friendly too.

Great upgrade to a large clean room with microwave, stove and washing machine. Location was wonderful as well and the service was great.

去大通 札幌都很方便 設施整全 會再入住

Super convenient location for the Snow Festival. Lots of transportation options too. I really appreciated the laundry machine and microwave in the room.

Got almost everything we wanted & none that we didn’t want. Very well located for the Snow Festival attractions but at a price. Having a washer-dryer in the room was very useful. Although the bathroom was clean, there was a musty smell