โรงแรมโทเซย์ COCONE Tsukiji Ginza Premier

ไกลจากสถานีหน่อย ที่พักสะอาด แต่เตียงแน่นแข็งไป หมอนบางนอนไม่สบายเลย

บริการดีตั้งแต่ ก้าวเข้าประตู มีออนเซนอยู่ชั้น 2 และมีที่ซักผ้าอยู่ใต้ดิน ห้องพักไม่ใหญ่ แต่แยกห้องน้ำ และห้องอาบน้ำ เป็นแบบเรนชาวเวอร์ ซึ่งน้ำแรงดีมากกก ห้องพักดี เตียงนุ่ม ติดอย่างเดียว หมอนแบนไปหน่อย หากไม่ชอบ อาจต้องขอหมอนเพิ่ม แต่โดยรวมประทับใจค่ะ

Like the location.

Didn’t realize beds were Japanese style on the floor. Very difficult for my elderly parents to get up from

Overall it is a great place to stay, my family likes it a lot.

Great place to stay if you're looking for fresh sushi, with the fish market nearby. The train station is about a 12-minute walk away The room is spacious, especially for a family, as I booked the Premium Triple Room (Deluxe) There is a public bath area and a sauna, though I didn’t use them, so I can’t comment on those

Location: Just minutes from Tsukiji Outer Market, with fresh sushi and great breakfast/lunch spots. Around 12 minute walk to the train station. Please allow extra time for Uber/taxi or walking, as the area gets crowded with tourists Room: Premium room offer ample space for at least two suitcases. Modern facilities include a Japanese-style wet-dry bathroom with a small shower chair, and a retractable clothesline. But I noticed a slight smoke smell in the washroom, possibly from another room or the B1 smoking area. After informing reception, the smell subsided, but it occasionally lingered Housekeeping Service: Housekeeping provides water and towels even without requesting a full cleaning. They’re proactive in asking if the room needs cleaning when we leave. However, cleanliness could be improved as I noticed hair and small debris after cleaning More notes: First, I want to thank the front desk for their service and effort in assisting with check-in and check-out. However, many non-Japanese guests often break the rules, such as eating in the lounge(not allow in that area), speaking loudly in the lobby, not showering before using the public bath, and littering in the common areas. While the hotel provides clear signage, it’s difficult to maintain cleanliness and order when guests don’t follow the rules. This really affected my hotel experience, so I’m rating 3 stars, not entirely because of the hotel, but due to the behavior of some guests

very good

Wifi was not working during my stay, so I had to rely on my SIM card for internet. Hotel is fairly new, but the air conditioning was pretty loud and the airflow cannot be adjusted. The tv was also positioned in a weird spot, on the same wall as the bed headboard. Service is average—staff were friendly but do not expect them to allow complimentary late check-out or early check-in. The hotel is very walkable to the Tsukiji fish market, however the train station is about a 15 min walk away. The neighborhood is quiet with a Family Mart conveniently located next door.

孫のお誕生日に娘2人、孫娘1人（４歳）、私（祖母）女4人の宿泊でした。 寝具が畳の上に厚めのマットレスだったので、孫娘が転がっても安心、夜は枕投げなどをして、まるで修学旅行のような楽しい時間でした

I feel ripped off. I had to change my booking date by one day, but ensured that I rebooked the new date with Tosei Hotel COCONE Tsukiji Ginza Premier. I didn’t get a refund for the original change, even though I was led to believe that would be the case. I would never have booked my second stay at the hotel if I knew the refund for the changes earlier date wouldn’t be forthcoming. A nice hotel, that has been let down by their staff and policy inflexibility.

Hotel is conveniently located next to Tsukiji outer market and a 10-min walk from Tsukiji station. Staff at the front desk were helpful with storing our luggage before we checked in and after we checked out. The luxury twin room that we booked was spacious for Tokyo standard. However, although it is a ‘luxury’ room, we only get to look into the wall of an adjacent building 1.5m away. Hotel is not very eco friendly. Even though we did not request for housekeeping the room was made up every day and all towels changed. Hotel also has a public bath which, according to Japanese culture, should be used in nude and only after you have cleansed yourself thoroughly. During our stay, we witnessed a Caucasian mother in swimming costume who brought in her daughter and son into the bath meant for female only. There was a hotel staff at the counter outside the public bath but he did not stop the lady. Shouldn’t the staff have stopped them?

옷을 걸만한 고리가 많이 없음. 크기는 많이 작음. 대욕장이 11:30이 라스트입장인게 아쉬움. 새벽까지 하는 호텔도 많은데 .. 근데 전반적 서비스와 대욕장관리 , 호텔방관리는 최상입니다.

Highly recommended!!

Wonderful experience!!! Next to the fish market and plenty to eat even at night. Hotel staff are super friendly and very clean room!! This is our second time staying here. Highly recommended!!

One of the worse hotel service I have ever stayed. Incident 1 - I made my reservation thru Agoda. Supposed to pay 23rd Dec 2359 but Agoda cancelled my booking at 9pm due to a change in my credit card. 1) I called Tosei hotel to check if they can reinstate my booking. I was told to call Agoda to put up the request. They said nothing to do with their system. 2) I then called Agoda. They put me on hold for 25 mins as they said they need to seek the approval from the hotel. Came back telling me Tosei rejected the request. They Told Agoda I have to book direct thru them. Which cost double of what I have paid in Agoda. 3) Tosei hotel- knowing that you would reject the request, why still bother asking me to call Agoda? I am overseas. You are totally wasting my time. Incident 2- 1) after I checked in, 30 mins later , your guy ask me to call Expedia to verify my full name. I have changed my name through the apps and it would be updated into the system. Why still insist I have to make IDD calls instead of verifying through my apps? Incident 3. I would like to check for luggage transport. Counter said they don’t do and they don’t know how to do it. then I ask for alternatives if they know UBER XL in Japan can fit big luggages. He replied me “we don’t provide such service” Tosei hotel- is this the kind of service you can do for your customers? No doubt your room is spacious and clean but your service is utterly disappointing.

大浴場もあり　就寝まえに旅の疲れをとることもでき、とても良かったです！また　利用したいと思いました。

We love the breakfast. Room was clean. Although it does say no tattoos in the public bath it was the very last thing they mentioned on the details and wasn’t very noticeable. Unfortunately we didn’t notice. Luckily we found tattoos cover sheets at the Don Quijote. If you trying to use public bath you should try to find tattoo cover. But it was very disappointing to know they still have that policy.

Overall location and hotel facilities are great. Except the service of front desk very rigid, do not offer initiative to help when cant book transport to airport which make us nervous. We try book a day advance and after a call they just close case.

The staff are really hospitable, helpful, and always caring. It is a wonderful spot, with windows looking out on the old Tsukiji fish market. You can get free coffee whenever you need it. There is an absolutely charming reading room/lounge for you to use if you need to wait before or after checking in or out, or if you just want to enjoy the books and reading materials there. This is my second visit, and I hope to have the chance to return.