ทรานส์เซนเดอร์ โรงแรม โยโกฮามา

This hotel is literally in the heart of Chinatown and so dining options are endless. Front desk staff was very friendly and helpful. Sauna area was enjoyable even for kids. Room itself (Superior Twin) was good although I didn’t understand why there was such a big step from the main space and the washroom. Full sized dining table and chairs was probably handy for some guests but takes up a fair bit of space and I wonder how many guests would use it given all the restaurants just steps away. The faucet in our room was loose - not a big deal to secure but surprising it was not flagged by the housekeeping team and repaired prior to our stay. Overall, it was a pleasant stay at a new hotel that is continuing to iron out some operational kinks.

This is the best hotel I have ever stayed in. The staff was kind and very accommodating. The rooms were comfortable. The location is perfect. So many places to eat and shop in the area. The train station is nearby. I will be staying here again.

Didn’t know they offered airport shuttle. This would have been convenient if we knew as we booked a private car. The hotel was great, we only had a brief stay to refresh between a cruise and flight home. The staff were helpful and the check out process was quick and convenient.