ยูชินเต

My recent stay at this incredible hotel was nothing short of spectacular. From the moment I arrived, I was immersed in an atmosphere of relaxation and traditional elegance. The beautifully designed room exuded warmth and comfort, with cozy futons that provided a perfect night’s rest. The private wooden onsen was the highlight of the experience—peaceful, rejuvenating, and impeccably maintained. The attention to detail in every corner, from the serene lighting to the spotless and modern bathroom, made the stay feel truly indulgent. The entire experience was flawless, blending Japanese hospitality with an intimate and tranquil retreat. I highly recommend this hotel to anyone looking for a rejuvenating and luxurious getaway. I can’t wait to return!

料理がとても良かった

We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience

Absolutely loved the experience of having our own private in-room onsen. The staff were extremely nice and helpful even though there was a communication barrier they did everything to makes us feel welcome.

Chambre magnifique, avec le onsen dans la salle de bain extérieure. Personnel vraiment attentionné et agréable. Un vrai plaisir.

Amazing stay! Had the full Ryokan experience with dinner, breakfast, and our own private onsen. The staff was super helpful and delivered excellent service. We had our bags shuttled to the Ryokan from Hakone-Yumoto and then walked ourselves later. We later learned there is an onsen shuttle that may have worked… Something to research.

若干古さはあるものの、部屋に露天風呂がついてて、子連れには良かった。 料理も大変美味しく、感動レベル！ 何より特筆すべきは、スタッフの対応で、丁寧かつ完璧で、子ども用に特別に料理やジュースを用意いただいたり、ホントにありがたかったです。

I am a native Japanese speaker, and it was my first time traveling in Japan with my kids in 20 years. To ensure that our daily plans were in order, I called this ryokan before booking to confirm the availability of meals with the Expedia plan. The owner assured me that our plan included both dinner and breakfast. However, upon check-in, they informed us that our plan did not include any meals. I explained that during our phone conversation, they had confirmed that two meals were included in the Expedia plan. Although the owner remembered our conversation, she did not serve us any meals, offering only excuses instead. I was really disappointed with this ryokan. One reason for this issue might be that the owners (the Okami and Shujin) are too old to manage the ryokan operation, and there is a lack of appreciation and respect for customers. I recommend that they retire immediately. In addition, I complained to Expedia about this issue, but they did not help me at all. LOL. Here’s the takeaway: Book your hotel directly through the hotel’s website. There is no advantage to using Expedia (or other booking sites).

Friendly staff, amazing room, and great food. Would highly recommend this property.

Muy amables y excelente limpieza, típico japones

오래된 료칸. 하지만 깨끗하고 주변이 조용하며 밥이 정말 맛있다. 세련되고 새로 지은 료칸을 원한다면 추천하지 않지만 정감가고 따뜻한 느낌의 료칸을 원한다면 추천한다. (개인적으로는 만족한 료칸이다.)

This is a very traditional hotel: building,condition and service. We were told to be back before 11pm otherwise the gate will be locked. I understand this even though it’s hard if we need to meet friends. The hotel does not keep the baggages after we check out. Very difficult for us because the first day is pouring rain and we could not really travel in Hakone. And therefore, we either check out and take everthing with us or we give luggage’s with form at front desk for luggage delivery with @$9-16 charge when we pick up at station! We decided to check out at 7am with our belongs. I have to say, good indoor outdoor onsen, tatami style traditional overall

Onsen was so relaxing!! Staff was super nice to us and did their best to communicate in English

部屋の古さ＋汚さ、セキュリティ対策、お湯の出なさ、便座にウォシュレットが付いていない等 良いところが全くなかったのが残念でした・・・

トイレの洗浄が壊れているようです。スタッフの方も気がついていたようで事前に言ってほしかった。 連れに障害がありましたが親切に対応して、いただきました。

家族的な比較的小さい旅館のためサービスは良かった。 だだ部屋の暖房があまり効かなく寒い感じがした。 部屋が風呂付きでいつでも入れたのが良かった。

静かで清潔でリラックスできて最高でした。 露天風呂付き客室で冬の温泉を満喫しました。

Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby

Sehr schönes Zimmer mit eigenen Onsen. Mega sauber, sehr freundliches Personal. Super leckeres Abendessen und Frühstück. War ein sehr schöner Aufenthalt, immer wieder gerne. Hakone ist sowieso eine Reise wert !

We had such a nice stay here. It was a real highlight of our trip! The staff was so kind and attentive. And the food--WOW! Our dinner and breakfast was incredible, and only made more wonderful by our private onsen. We only stayed here one night but left wishing we'd booked another night! We can't wait to come back one day. :)