Sheraton Bishkek

Great room, convenient location, excellent service. Bathroom was smaller this time around but I had bigger bathrooms from previous stays.

Everything about this stay was exceptional from the service to the cleanliness of the room, to courteous service. My only issue was my flight arrived early in the morning so I arrived at the hotel at 7am long before my 2pm check in so I waited 5 hours in the lobby to check in because they said they did not have any available rooms yet.

The hotel was superb clean and very well equipped, we enjoyed Spa nd Gym , location was excellent

A great hotel with amazing staff and service. Staying there again in a couple of weeks and looking forward to it.

Amazing experience! I made a mistake with the booking and the staff at reception corrected it without any issue. All staff (from beautifully dressed welcoming ladies to staff at IWA restaurant and reception/swimming pool etc) are remarkably friendly and professional.

The location is perfect. Close to everything. The staff is really helpful and polite.I did not like only one thing- the pool was not warm. It was not my first time at this hotel and I will return.

Everyhting

Very clean. Security were very strict on one day and said my friends could not go to lobby for drinks

It is a very well managed and comfortable hotel.

It’s nice and clean hotel The stuff very helpful and mr tulegun is the best

Service

Service was not good

The bathroom flooded because the drain was clogged—it took two calls to finally get someone up to fix it. We initially asked for a new room as we were trying to get ready to go to dinner. We didn’t get a new room until after the drain was unclogged (but the bathroom was still a mess) and my husband took a sipping wet towel downstairs for the staff to understand how big the problem was. Once we were given a new room things improved.

직원들이 친절하고 모든지 완벽함

Best hotel in Bishkek

처음 간곳이지만 호텔이 백화점과 같이 있어 편리하고 아침식사가 양과 질에 있어서 매우 좋았습니다.

Housekeeping poor , need to ask three times to clean the room after 4 hours . Poor amenities . Tv set not working .mini bat not set up and I reserved a junior suite.

When you book a hotel like Sheraton, you expect top of the line everything. But Sheraton Bishkek was not that. It wasn't bad or horrible, it just wasn't great. It feels like the hotel is housed in a voiet era apartment building, which means that the elevators are too few and too small. This is compounded by the fact that the lobby is one floor up from the entrance and there are no stairs. The room was ok, except the curtains couldn't be closed (physically - the guiding rails were too short), there was a hole in the carpet and the AC made a lot of noise. The breakfast was lackluster, but ok (except the coffee). The biggest disappointment was that the guy at the check-in desk tried to con my out of 100 USD. I asked about a tour of the city and he suggested a good tour. He could find a driver and he would be my guide himself. Sounds good? Well, he asked 220 USD but the exact same tour was available online from 99 USD. For me as a single traveller, it ended up being 120 USD. The only really good thing about Sheraton Bishkek was the location and the guy at the door. He was very friendly and helpful. All in all not really worth the money.

It was a very nice surprise to see how nice the accommodation in this place. The restaurant on 23rd floor it was my favorite place to dine each night.