อาร์ตีเซนแกรนด์ลาป่ามาเก๊า

ห้องสะอาด ห้องน้ำกว้าง สามารถนั่งรถบัสฟรีมาลงที่ sands macao แล้วเดินมาโรงแรมได้เลย

I checked in very late and they were so accommodating , very good service and room was very nice

已經是第二次入住，今次與朋友同行，由於有嬰兒，因此已事先與酒店預留嬰兒用品，酒店方面在登記入住已即時將有關用品送到房間，今次特別選擇相連套房，空間感大，亦令不同家庭各有私隱空間，酒店亦於房間內安排有歡迎小食，感受到酒店方面的良好服務及重視。

いつも親切

The staff are friendly and provided a connecting room for us upon our request before checkin. The rooms are nice and clean. The resort - not too big but the pool and water slide are good enough for kids.

是

living room is clean and tidy

Check in and out was very efficient, and we liked that it was a non casino hotel (sands is right door). The area is quite quiet, but convenient to walk around. The only downside was the smoking smell along the room floor corridors. The room itself was OK.

滞在中同行者が怪我をしましたが、とても親切なスタッフの皆様のお陰で助かりました。 親切で丁寧で素晴らしい接客をして頂きました。 本当にありがとうございました。

Old world charm , colonial era flavor . Clean , organized but aged . Staffs are courteous and a very helpful, insight is old, but clean, the restaurant is well kept and the serve nice food, breakfast buffet is not luxurious but tasty and acceptable. Sand casino is next door so you can take advantage of their free shuttles , a separate medium size free shuttle also stop at the front of this hotel but not as frequent and it doesn’t run into late of the night. I took it to Macau tower for seafood buffet , but had to come back on taxi because it doesn’t run after 9pm . Anyway, it offers a refreshing atmosphere from the downtown congested casino environment like Londoner and the Wynns . I definitely will stay here again to explore the older Macau .

チェックインも、スムーズで部屋も掃除でした

There was a big tour group staying and they were extremely noisy. Shouting from one room to another.

The room is spacious and tidy though dirt was still found. The staff are friendly and helpful. Walk in for breakfast without booking, and was told that breakfast needed to be booked one day before, walk-in is charged for a higher price (around $50 more), this is unreasonable! You are just telling customer not welcome if no booking made.

Very attentive staff who went above and beyond to make our stay exceptional-early check-in, concierge services and booking an amazing dinner at a local Portuguese Restaurant Baia/Cafe Lisboa. A 5 star hotel in every sense of the word. We look forward to returning to this magnificent property.

friendly

The room was always in excellent condition. The housekeeping team made sure that everything was in order. Please convey my many thanks to Ariel and another filipino member of your concierge team who assisted us in finding our way around Macau. They made suggestions as to where to visit and find local delicacies. It is reassuring that they gave positive comments about your hotel and Macau. In general your staff made me and my wife feel welcomed. Thank you for your warm hospitality.

Great and spacious rooms, nice breakfast buffet. We had a connection room and the people in the room next door were so noisy in the middle of the night, which was annoying. Other than that, it‘s a really nice and luxurious hotel.

fantastic and affordable

ホールのスタッフはフレンドリーに声をかけてくれます。またタクシーを利用する際、道路際に行って一生懸命 タクシーを呼んでくれました。コネクティングルームを利用しましたが、リビングが広くて快適でした。

I recently stayed at the hotel for three nights, and it was an almost perfect experience from start to finish. The room that the hotel arranged for me met all my requests and was both comfortable and beautifully maintained. Every member of staff I encountered was courteous, attentive, and genuinely helpful, which made my stay all the more pleasant. The overall cleanliness of the property was impeccable, and the facilities — including the pool and leisure areas — were well kept and inviting. The location is also ideal, with plenty of shops, restaurants, and attractions within easy walking distance, yet the surroundings remain peaceful and relaxing. I was thoroughly impressed by the level of service and attention to detail throughout my stay, and I will most certainly choose to stay here again on my next visit to Macau.