บันยันทรี กัวลาลัมเปอร์

Our stay was made truly memorable by the exceptional hospitality of the hotel staff. Everyone was courteous, attentive, and always willing to help, which created a very welcoming atmosphere throughout our visit. A special mention to the restaurant team Nash, Hanif and Rayna for their outstanding care and thoughtfulness. They went out of their way to understand our vegetarian preferences and ensured that we had a variety of well-prepared and delicious options. Their warmth, flexibility, and genuine hospitality made dining a delightful experience. Thank you to the entire team for the care, professionalism, and personal touch. We truly felt looked after and would highly recommend this hotel to anyone seeking comfort and exceptional service.

One of the best hotels in KL.

My stay at the Banyan Tree was exceptional. From the meticulous attention to detail, the delicious food at Horizon Grill and the general customer service. I had a blast and really enjoyed my birthday 🎁

今回で3度目の利用。全てのスタッフが親切でとても素晴らしい。案内された部屋もとても良くまた利用したい。

Staff were over courteous because they wanted you to give them very good comments on a certain review website, they even handed out their own cards so you had their name. Yes they were helpful but how much was genuine. There were areas where the hotel let themselves down so they should have focussed on these.

Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.

Very good room, great breakfast and best views in KL

Great service n environment

Muy limpia, cómoda, espectacular vista y con muy buenas amenidades

客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。

This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.

Everything was perfect ! highly recommend to stay at the Banyan Tree when you are in KL ;-) Beautiful bedroom, spacious, amazing and kind staff, great restaurant and rooftop bar with an impressive view

we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.

La salle de bain canon! Literie au top!

From check In , throughout the stay and check out, the staffs were excellent during my stay for a night

Great

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Connected to shopping mall, lots of restaurants near by

It is overrated while there are lots of 5 * hotels adjacent with better rates

Noisy in my room.