Holiday Inn Express Kuala Lumpur City Centre

ทำเลดีกลางไม่เข้าใจว่าทำไมบัตรเครดิตของฉันถูกระงับเงินไว้แม้ว่าจะได้รับเงินแล้ว เพื่อนของฉันที่เข้าเช็คอินในวันรุ่งขึ้นก็ไม่จำเป็นต้องใช้

Good location bear pavililon mall

helpful staff, clean room, but noisy bump when other doors closed

nice place, clean and comfortable place to stay

I arrived at 1.30 PM and had all the paper signed. Initially i want the room on the same floor as my friend’s. But since the guy in the reception desk said that the room would be available in the evening, then i said whatever room available i’ll take it since i had a wedding that night and it’d be impossible for me to wait for the room for that long. Then he said ok, informed me the room would only be ready at 2 PM - check in time. So i go outside first to run some errand and back to the hotel at 4:30 PM only to find new team on the reception desk and saying that my room is not ready yet, they looked into each others faces, search and search for my file, my paper. It took me another 30 mins to finally checked in and given the room keys by the reception team!!! Such unprofessional and obviously no coordination at all in between the team in charged for the reception desk!