Hotel Armada Petaling Jaya

ห้องพักสะอาดเย็นและกว้างขวาง เหมาะมากสำหรับการเข้าพักในครอบครัวหรือออกนอกบ้าน พนักงานต้อนรับส่วนหน้ายังเป็นมิตรและเป็นประโยชน์ แน่นอนจะมาและพักที่นี่อีกครั้ง

everything is perfect. However, the choice for breakfast is a bit limited

Big, spacious room... satisfactory breakfast.

I had nothing to complain about this hotel except for their customer service at receptionist. I booked the room at the last minute at around 10pm because we were too tired to continue our journey.as a bf mother with a baby, i booked a room with breakfast as I don't want to put myself in hassle and just enjoy my food in the morning. However, as I checked in late, the hotel couldn't confirm my online booking (room with breakfast) even though i have shown my booking receipt. They told me to wait as they will call us at 8am to confirm whether we could take the breakfast or not. We waited and no one called us at 8. We called and asked again. They told us to wait as they still haven't confirmed and will call us at 9. As expected, no one called again. They finally called to let us know that we could finally go to have our breakfast as they have received our booking at 9.30am. We had to rush and couldn't really enjoy our breakfast and that is such a waste because we think their breakfast is really good! That is why for us, this hotel is a perfect hotel with great room and breakfast but they really need to work on their customer service. As a mother with a 10 month baby, i really wished i could just check in swiftly as we have made our booking on our way to the hotel and just wanted to have our rest at 11pm. And since we already booked and paid online, you should consider accepting our receipt and just let us have our breakfast even if you haven't received our booking copy. For us, when you decided to stop us from having our breakfast just because you haven't received the booking, it shows how inhumane you are. You don't even consider my situation at all. Such a shame.

The room was clean and nice, the staffs is very helpful, surely will stay there when visiting Petaling Jaya.

Wifi is dead slow, hotel is far from any tourist destination, not even a mall or a mini market to buy snacks etc.

Nice and clean room. good location. will stay again

Clean. Good location. Friendly service.

The refurbished room is nice and comfortable. However the air conditioner was not really working well yet noisy. It would be greater if can provide a better quality of pillows and blankets (too thin). Overall the staying experience is ok.

Overall is a good experience but, disappointed by the check in procedure that took almost 15min yet the room is not ready at 5pm (cleaning still in progress when i reached the room).