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Greetings from Ruma Langkawi! We are pleased to welcome you and thank you for choosing to stay with us. We trust your visit will be a memorable one, and we are here to ensure your comfort and convenience. IMPORTANT ANNOUNCEMENTS Please take note of the following important information for your stay: CHECK-IN HOURS & PROCEDURE Check-in time: 3:00 PM to 10:00 PM Early check-in before 9:00 AM requires booking for an additional night. For check-in assistance, you may contact: Kelvin: ‪+6011-63305217‬ DEPOSIT REQUIREMENT A RM 500 refundable deposit is required at check-in. Cash only for deposit payment. CHECK-OUT Check-out time: 12:00 PM Late check-out is available at RM 50 per hour. After 4:00 PM, an additional full-night charge will apply. DIRECTIONS & KEY COLLECTION Prior to check-in, please transfer the refundable deposit of RM 500 to: Bank: May Bank Berhad Account Number: 107180009951 Account Holder: Ng Kai Beng To collect your keys, please go to the property address we provided. You will find a small safety box beside the gate. Use the 4-digit code we will send you to open the box and retrieve your keys. WI-FI ACCESS Username: (Shown on a card near the modem) Password: (Shown on a card near the modem) IMPORTANT HOUSE RULES No SMOKING in the unit. Penalty: RM 500 QUIET Hours: No loud noise after 12:00 AM ILLEGAL & Dangerous Activities are strictly prohibited. PARKING Violations will incur a RM 200 fine. LOCK Outs after 12:00 AM will result in additional fees. LOST Keys: RM 250 penalty. DURIAN is prohibited in the unit. Penalty: RM 500 CHECK-OUT PROCESS Please inform us of your desired check-out time. Our in-charge personnel will visit your unit to finalize the check-out process. We appreciate your cooperation in following these guidelines to ensure a smooth and pleasant experience for all guests. Should you need any assistance during your stay, please don’t hesitate to contact us. We wish you a wonderful time at Ruma Langkawi! Warm regards, The Ruma Langkawi Team