Fiesta Americana Cancun Villas

My daughter and I recently stayed at Fiesta Cancun Villas, and we had an amazing experience from start to finish. The staff was incredibly friendly, attentive, accommodating, and respectful. From the moment we arrived, the team made us feel welcome. The bell staff was helpful with our luggage, and the housekeeping staff greeted us warmly every day. We were even welcomed with appetizers, which was a thoughtful touch. Throughout our stay, it seemed like every time we turned around there was another kind gesture or service being offered. The entire team went above and beyond to make sure we were comfortable and enjoying our vacation. Most importantly, we felt very safe, relaxed, and well cared for during our stay. This trip was a special getaway for my daughter and me, and we truly enjoyed every moment. Thank you to everyone at Fiesta Cancun Villas for making our vacation such a memorable one. We would gladly return and highly recommend this hotel to others visiting Cancun!

This is not a fancy hotel but they have everything you need, excellent location they clean sheets every day, the only thing that I have to complain is they try to convince you to sign up for time share we spend like 40 minutes wen we are checking ✔️ in trying to Say no thanks, next day same like 2 hours like I'm here to relax not to have someone pushing me to buy something.

Habitación espaciosa y limpia. Todo funcionando al cien. Felicidades al mesero de room service, magnífico servicio!

El trato de ma mayoria del personal con el que tuve contacto fue apapachador

Muy buena ubicacion, cerca de la zona del Coco Bongo, oxxo, farmacia guadalajara al cruzar la calle. El hotel esta junto al mar, tiene buenas alberca y sus instalaciones no son nuevas pero al menos en el cuarto donde me quede todo se miraba relativamente bien, sin ningun detalle. El problema que tuve fue mas con el personal, desde el check in, comentamos que pues estabamos cansados despues del viaje, de que rentamos un automovil y de que nuestro vuelo fue en la mañana, queriamos llegar a descanzar, pero en vez de entregarnos el brazalete, nos mandaron con el concierge que iba a empezar a darnos una platica sobre su tiempo compartido a lo cual mi esposa le dijo que porfavor no porque ya estabamos cansados y queriamos bañarnos y descansar. Lo cual la persona se dio cuenta, y dijo ok vamos a su cuarto, no sin antes hablarnos en el camino sobre el desayuno buffet y una platica, lo cual no pusimos mucha atencion y ya por cortarle la platica le dijimos ok, y nos empieza a presionar con que si a que hora, y nosotros asi de que , sabes que no tenemos hora, venimos super cansados, y no fue hasta que mi esposa prendio la regadera y dijo me metere a bañar que la persona, dijo ok ya me voy despues me pongo en contacto con ustedes. Total al otro dia desde temprano suene y suene el telefono, nos despertaron. No fuimos, y todavia no estaban "casando cuando pasabamos por el lobby, fue incomodo no estar agusto en nuestro propio hotel, entiendo que es su trabajo, pero deben de tener empatia.

It was a good experience

Sometimes was too noisy during the day.

Tuve una excelente experiencia durante mi estancia por motivos de trabajo. Todo el personal se encargó de hacernos sentir muy cómodos en todo momento, con una atención amable y profesional. Agradecemos mucho las amenidades que nos brindaron y el excelente servicio recibido. Un agradecimiento especial para Tania, quien además de su gran atención nos orientó sobre Cancún y nos compartió recomendaciones muy útiles para aprovechar nuestra visita. ¡Sin duda regresaríamos!

From check-in to check-out everything was great! We stayed 4 nights and we loved it. We had 4 rooms and they were all clean and kept clean with daily service. The tub is a little tricky to get in and out of due to the height. The toilet is seperate which is nice when you have several people getting ready. The balconies were spacious and had great views of the ocean and the pool. Sadly we weren't able to swim at the beach due to the seaweed. We were hoping there was some kind of cleaning process for it but I guess there isn't. We had fun playing lotería in the pool and relaxing in the jacuzzi. We also went down to the lobby one night for karaoke and it was so much fun. We had pizza from the Italian restaurant on site and it was delicious. Across the street there is a taco place you have to check out called Don Gori's. The food is great and the service too. There are several shopping options within walking distance my birthday is in July and I hope to go back and explore some more! The staff at the front are very nice and always offering to help. Laundry is free just get soap and you're good to go!

It’s a great place with helpful staff. The hotel is in a great location.

Habitaciones limpias y cómodas, los trabajadores muy amables.

Alright I expected nicer amenities based on pictures

Excelente hotel

The sargazo in Cancun was a nightmare, never imagined all the beaches in the hotel zone affected by gulfweed. 😞

Todo el personal muy amable siempre y con una gran disposición. El hotel no es nuevo pero tiene buen mantenimiento, es cómodo, tiene buena ubicación. Definitivamente regresaré

Staff were very nice and polite. Pool was clean and weel maintained Room was spacious

A+

Hotel has no beach, we had to drive to a public beach which was a better choice. Hotel wanted to sell me a day pass to another hotel. I didn’t use the pool and spa.

Quartos confortáveis! Creio que foram reformados e estão bem aparelhados! Não utilizei os serviços do hotel, como o café da manhã e a área de Lazer! Não tem prioridade para falar a respeito!

No lo use