เชอราตัน บูกันวิเลียส เปอร์โต บายาร์ตา

Everything was amazing. My only complaint can be the rude employee at the Starbucks counter other than that everything was amazing.

Very good

Compramos todo incluido y Expedia no nos notificó que el pago que se hizo no incluía el consumo del menor de edad. Tuvimos que pagar en el check in una cantidad fuerte. Cabe destacar que ya había viajado a través de Expedía a un todo incluido y no nos había sucedido. Es publicidad engañosa. Quiero destacar que en el hotel todo bien… la habitación y alimentos, la atención de Juan en el bar de la alberca, así como la animación de Luis.

Atencion del personal, servicios y limpieza de las instalaciones.

Rolando and Carlos were awesome! Friendly, and made great drinks. The restaurants that you had to reserve were a little disappointing. All inclusive except for the menu items that had stars next them which was almost the entire menu besides tacos. Food was delicious tho at least. Room was awesome, pools and areas were beautiful. Time share push was a little much sometimes.

Location, pool

ubicación , área alberca bien y habitación bien,

Nothing to complain other than the poolside food and bar closing real early

To

Very good hotel

Property was well kept. Room was clean.

It was a great experience staying in this fabulous resort. everything was fine . especially staff were super friendly and nice.

All good

This resort is nice. Not the place to stay if you are looking for a beach vacation since it is very rocky. The pools are nice as are the restaurants. We had great service during our stay. There are nice pools. Rooms are a great size and very comfy bed.

Hotel was beautiful and very clean but they are very pushy with their time shares. We were going to take a walk down the street and one of the hotel staff was following us and watching us cause she wanted us to hear her presentation and we told her no. The buffet was okay but the other restaurants at the hotel was great!

Clean room, pool, servers at pool.

Pros: great restaurants, friendly staff, amazing views, lobby bar fun and staff super welcoming. Very central location Pool and swim up bar are fun. Nice design private outdoor jacuzzi tub in the center of rock fountain. Beautifullly placed in middle poo with fun cascades. Cons: inconsistent quality /standard some rooms need maintenance: room 1920 and 1715 mattress lack support, sunken, old creaky frame, shower head not working room 1920. A suggestion for public washrooms would be useful to post signs near sink for people not to rinse and wash their feet as the sand can clog the drains. Despite the shower faucets outside I noticed some people doing and I was concerned. I'd like to report an unpleasant incident from members of the Club Bonvoy. My husband and I had our towels on the beach loungers neat buffet entrance. He went back to the room to get something and i went to the beach to take photos of the beautiful scenery just to come back to our lounger occupied by two strangers and our bag and towels tossed over on the first umbrella lounger . My water bottle was still on the chair as well. I pointed this out to the couple and the guy rudely told me "well youre over there now" That is extremely rude . We never had anyone be so disrespectful in any other resort. We can't even feel comfortable going to thw bathroom in fear someone would "steal " our spot and toss our belongings.

Had to flag down waiters around the pool all the time.

Would live to stay again

Staff was amazing, pools were great and the food was so good.