Riad Les Trois Palmiers El Bacha

What can I say but wow! This was my first time in Marrakech and it couldn’t have been a better experience. The riad was beautiful and in a great location - very close to the Medina entrance. The service was top notch! Marwan and the rest of the gentlemen who worked there were incredibly helpful. They met us upon arrival at the Medina entrance, arranged airport transfers and on very short notice got us an appointment at a Hammam. Thank you, Marwan for a great trip!

Beautiful

Kort opphold, med tidlig exit 0330.

Wonderful riad with amazing service and beautiful room and bathroom right in the heart of the Medina. Ten minute max walk to all of the main sites. Wonderful hospitality from all of the staff and many, many areas inside to relax and sit to regroup after the mayhem of Marrakech. The roof was amazing to lay on and we lay in the pools. Thank you to Patrick and Marwan for all that they did to make us comfortable!

Lovely traditional riad

Great location. Service was friendly but disorganised at times . Rooms were pleasant. Breakfast ok but not as good as other Riads we had stayed at

My recent stay at this property was unfortunately marred by a series of substantial issues that significantly impacted our experience. I feel it's important to detail these concerns for prospective guests. Safety Hazard at Entrance:The main entrance door is notably low-set, posing a consistent head-strike hazard. On the day of my departure, I unfortunately hit my head, underscoring this safety concern. Mismatched Room & Severe Plumbing Issues(First Night): The room provided on our first night was considerably smaller than what was advertised and reserved through Expedia. More critically, both the vanity and shower had active water leaks, which severely disrupted our sleep. Ongoing Plumbing & Environmental Concerns (Subsequent Nights): For the following two nights, while the room size was adequate, the water leakage issues persisted. Furthermore, the room was poorly lit, and its window opened directly to common area, compromising privacy. Unsafe and Unsanitary Surroundings:The immediate vicinity of the property did not feel safe, necessitating vigilance when walking to and from the hotel. The streets were consistently dirty and emitted unpleasant odors,negatively impacting the impression of the location. Frequent Power Outages:We experienced power outages on all 3 nights of our stay. On one occasion, the power supply was interrupted multiple times, causing significant inconvenience. Only positive side is staff Inconvenient Payment System:The property lacks an automated payment

From the moment we arrived, we were warmly welcomed and educated about the property and the surrounding areas. Every need was met!

Enjoyed my stay here for 7 nights. Staff were really helpful. Fell really ill on my last night which I think was food poisoning from takeaway I ordered night before. Anyway, though my check out was 12pm and my flight was 22:00pm, the owner was kind enough to allow me nap until my flight time. They also arranged my cab for me to the airport on departure which I think was cheaper than booking elsewhere. Really greatful for all the staff👍 Only downside or rather something I'll suggest is perhaps to request payment from guest days before checkout and not last minute leaving the hotel.

Super séjour en famille ! Un cadre très sympa en immersion total dans la vie marocaine ! Un accueil chaleureux et professionnel Des plats délicieux fait par Dalila une cuisinière et une femme très très gentille ( ma maman marocaine ) Une équipe au top avec un gros big up et un vrai coup de coeur pour Ahmed ! Une personne formidable et très professionnel ! Une personne de confiance qui est devenu un ami dans un autre pays ! Big up également à Khaled et Marwan qui se sont également très bien occupé de nous ! A vrai coup de cœur pour les personnes qui se sont occupées de nous Une super expérience !

N/A

Really good

Loved this place, had a great room on the top floor terrace - step outside the door and the views across the rooftops of Marrakesh

Everything was great, the people were very thoughtful and friendly.

Hospitality and charm of this place was amazing! First time in Marrakech and the location was ideal, since it is close to one of the museums/palaces there are guards nearby 24/7. Near one of the cutest souk areas that I saw while there for a few days. Would highly recommend! Great breakfast, great staff and they even made sure my husband got in perfectly safe after a 10 hour flight delay to meet me. Thanks again!

We had a truly wonderful stay. Patrick and his attentive team really could not do enough for us. The Riad was inside the Medina and a short walk from the drop off point and about 15 minute stroll from the main square. It was a stunning building and the individual rooms were absolutely stunning, comfortable and clean. I would 100% stay here again.

It it impossible to tell how wonderful this Riad is from the outside, as it is a nondescript door down an alley in the Marrakech Medina. The inside is like a very quant resort. The staff is wonderful, very attentive and accommodating. I would definitely stay here again.

We have been to Marrakech many times and stayed in many different places. This is a real find for so many reasons. Excellent value, well located, authentic and full of atmosphere but what really impressed was the service. Truly stand out. We will definitely be back.

Had the most wonderful stay, the Riad is stunning with a lovely rooftop and beautiful rooms. The staff was incredibly kind and helpful, will definitely come back next time I’m in Marrakech

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!